"Não caia no Marketing!"

Os templates disponibilizados são extremamente simples e de baixa qualidade! Existem diversos sites que ja disponibilizam de forma gratuita templates melhores/ similares. Valeria se custasse 5 dólares!

Além disso, no momento que fui fazer a compra, tive que dar refresh duas vezes pois não estavam aceitando um cartão meu. Quando troquei de cartão e foi aceito, foram comprados 3 pacotes no meu nome e meu email. Obviamente não tenho nenhum uso para 3 pastas idênticas com os mesmos templates. Fui pedir ajuda para o Customer support, e falaram para eu compartilhar com outras pessoas, pois não iam realizar o refund! Sempre bom lidar com um serviço que tem o interesse do cliente como prioridade!

"I bought this 4 years ago and I admit…"

I bought this 4 years ago and I admit was pretty underwhelmed by it. However I totally forgot I had access to the lifetime updates and recently logged on and see there are alot of new and improved slides, I've been using alot of the infographics in my presentations. Pretty good value considering you get new templates

"Ok initial download, but the rest is horrible…"

I have had to create many presentations in my career. I thought that I found a good solution to make it easier. The initial download came with a package of nice graphics and presentations that I can modify, but there was no consistant theme. The images and graphs are still very helpful. But, the real downfall was in the continued new doawloads I still receive. The "free" new presentations look like something out of the early 90'. Very poor designs and images. The only good images and designs are in the initial download. But, you will still spend a lot of time modifying everything. I have now shifted to AI for help. I now question if Infograpia generated their original presentations from AI and the rest are just free crap from the internet....

"Did I lose my money?"

I bought a sale package for $49 for the slides on 30th Nov. I got a confirmation message saying 'a link will be sent my email to download the slides.'Nothing.
I registered, and when I log on, I get a message that says 'you haven't bought a package'.
have been so frustrated.
The money has been deducted from my bank account.

"Needs improvment"

Although the graphics are amazing and make the presentation look well prepared, the variety of slides is not much. They all look similar in style for different uses.

"Inflexible customer care"

I accidentally purchased the team bundle instead of the individual bundle. So I asked if I could swap to the individual and have the difference refunded.
They simply said I could share with four people instead.
Awful customer service. It wouldn’t take a second for them to refund the difference. I have no team so have no other people to share the slides with anyway!

If I knew their customer service was this bad I would never have considers them in the first place! I suggest you shop elsewhere as it’s a very disappointing experience.

"Product was not as advertised on their…"

Product was not as advertised on their webpage.

The feature i was looking for was not working in Google Sheet, although it says on their webpage that it should.

I have been in contact with their support to try and resolve this, but they have stopped responding.

"They don't freeze to emails"

They don't freeze to emails. I got the product in the morning and no one has come back yet. They're like scammers

"Refuse to reply on all emails and…"

Refuse to reply on all emails and absolutely no idea when I will get my money or content

I have been sending emails from account email and your agent including Xemina refuse to reply.

"Refused to refund an accidental double purchase"

The website was a little confusing when I first logged on with my digital purchase. I had downloaded the slide deck, but the charts option said "purchase". So I purchased the charts, but then soon realized it was the same package. Great value for content, but the purchased the exact same product twice - within 5 minutes.

I simply asked their customer service to reverse the second charge - no problem I thought, right? Wrong. Here is their response.

"Unfortunately we do not do refunds for duplicate purchases due to the fact that we sell licenses which we are also charged for."

Utter and complete nonsense. I would be very careful with this company - this is NOT good customer service, but instead adhering to their own policies to essentially squeeze as much money from someone as possible. Why would this company work against a paying customer that wants their product. Literally create so much bad karma so they can keep an extra $50?

They sent me an automatic email after purchase and said "Happy customers is our top priority!" Be very careful of this company's customer service promises.

Exact same product. Exact same account. Exact same credit card. Purchased within 5 min. Their response. "... We cannot offer refunds or exchanges."

Again - be very cautious with purchases from this firm.