Infograpia

Business Services
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601 reviews
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Infograpia

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Rise of The Phoenix

1.00/5.00

"*BUYER BEWARE*"

*BUYER BEWARE*

JUST USE CANVA!!!

They provide all the infographic templates these days anyway.

Never fall for this stuff or give these people your money. They will revoke your access to the product but will never by any means give you back your money, they just keep your money and then revoke your access to the product because they wrote it into their terms and conditions that they have the right to be petty.

First off, you can get plenty of excellent infographics for free, especially if you do any sort of trial memberships.

Secondly, You can’t use this stuff if you are trying to work on your phone

Third, their customer service is absolute garbage.

Fourth, if you do request a refund they will keep your money and revoke your access to the product.

They sold me a product I couldn’t use, I was unable to even access my account, it took customer service 3 days to get back to me, so, it would have been useless either way.

I tried to get my money back, but they threw a big fuss about how I already got the product despite never having been able to even access my account, forget the fact that I couldn’t even download the product to my phone.

A year later, now I have a laptop and a project and I’m seeing their overly advertised scam all over the place so, I think maybe I finally use this useless farce I wasted my money on last year, but nope, they proudly and quite snottily proclaimed that if I tried to get my money back they could revoke my access to the product, it’s in their terms and conditions.

These people are the absolute worst, their product is below substandard, they have zero concerns about their customer or customer service and literally stole my $20 just because they could. I am not the sort of person who easily affords $20.

JUST USE CANVA!!!

Please never give these people your money.

06/09/2022

Joseph

5.00/5.00

"Exceptional"

Exceptional. Purchased this yesterday and the quality of slides is excellent. Also, I have raised two questions which were responded to within 24 hours, excellent customer services too!

12/08/2022

Aung Khaing Htun

1.00/5.00

"I purchased one package and registered…"

I purchased one package and registered as user as well. Now i cannot log in to their web and the system showed my email was not in their system. What the reason? I dont even use much of their services. Just wasted some money.

07/07/2022

Antonio Villamor

5.00/5.00

"Three years as a user now. Worth the investment!"

Three years as a user now. I have to say it is worth the investment.

05/07/2022

L. Bentoto

5.00/5.00

"Love it"

Love it

Saving time and very nice visuals and easy to use

11/02/2022

Timothy G

5.00/5.00

"I have never seen a company so…"

I have never seen a company so committed to continuously pumping out such quality material. I am beyond impressed with their product as well as their ethic.

02/02/2022

Adamo

1.00/5.00

"Avoid this: a complete turkey!"

It speaks volumes that within a few hours of this post to Trustpilot, you have responded. But my email enquiries requesting a refund have been given firstly, a bureaucratic stonewalling, and secondly, no response at all. My last message requesting the contact details of your CEO has yet to draw a response. So your actions validate my point 3 above.

I had hoped for a reasonable outcome, but Infocrapica’s position seems to be that ‘if we just keep quiet, this will all go away.’ Maybe this means you don’t want to build up a recurrent customer base, built on a good reputation, and maybe this is a reflection on the reality of Inforcrapica’s offering (ie it’s a classic quick ‘pump n’ dump gig).

Unlike you, I am not going away. I look forward to hearing from your CEO, whoever he or she may be (your corporate basis is opaque)
\
\Unfortunately, I was lured by the website, which looks very flash, and I thought would lighten my load in creating business presentations. Biggo mistako for 3 reasons.

First, Infograpia is a massive file of largely 3rd-rate slides, probably generated by an army of under-paid digi-serfs in some remote troll factory, as few slides serve any practical purpose. A main flaw is that the graphics are not malleable. Unless you want to swallow whole what is provided, you will want to resize, or adjust, which is quite normal when you are creating slides. With this digital junk pile, you basically have to start again and reassemble all the component parts. Don’t expect anything workable like the SmartArt function on ppt, ie, if you want to add another line item, you basically have to resize the entire graphic. So it confers no advantage from just doing it yourself, and actually, few of the graphics are really much better than what anyone with basic proficiency can do.

Second, while the look is stylistically samey (an issue in itself), slides don’t hang together in a cohesive way. When you start pulling together slides from different decks, you get no real visual flow to your presentation, and the end result just does not look slick/polished (which is meant to be the purpose of the package). Much better getting a full template of a real cohesive design, that is well considered.

Third, the site is run by rogues, who are neither accountable nor responsive. If you leave the site, and then revisit, somehow it will list another license fee in the shopping cart, something I have never seen on any other e-commerce site. I was in a hurry and just clicked to pay, and found that I had mistakenly purchased three licenses! I then sent numerous messages to Infograpia, requesting a refund for two licenses, and after six days was told (by someone called Jason) that they do not issue refunds. Further enquiries have been met by a non-response, which is incredibly unprofessional, and in my view, proof that this is a con designed to elicit chunky one-off payments.

So while the one-off payment appears to have advantages over a subscription, as per other offerings, proceed with this at your own peril. I was duped: don’t you be either, and I would advise anyone to pay no attention to the high volume of 5-star reviews that are skewing the stats for this sub-par offering. Avoid!

14/01/2022

Isaac Amaya

5.00/5.00

"vale la pena la inversión"

Muy útiles, vale la pena la inversión ya que las actualizaciones han sido constantes. Me han ayudado mucho.

13/01/2022

Hyunsik Park

5.00/5.00

"The infographics are soooooooo useful!"

The infographics are soooooooo useful!
There are many options, so I can take the proper infographics when I make presentations.

13/01/2022

Gabriel

5.00/5.00

"I deeply recommend"

Easy, ready-to-use, classy and with high quality. Very, very useful: I deeply recommend!

13/01/2022
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