360training

Education & Training
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892 reviews
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360training

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Karen Montemayor

5.00/5.00

"Easy to learn"

Easy to learn

18/02/2025

JOHN FRENCH

5.00/5.00

"Very structured"

Very structured

18/02/2025

C. Menard

1.00/5.00

"DO NOT RECOMMEND!!!"

I paid for, completed, and passed all the test for the training course. Their website said they report the training directly to my state office within 2-3 days. I did this course weeks ahead of time to make sure I had my certification for a special event. It took MANY MANY phone calls and MONTHS for them to finally get my training completion to my state. I missed out on the event I needed this for and it costs me to lose money. They refused to refund me anything due to me completing the course but refused to do anything about it taking them months.

18/02/2025

Ani

5.00/5.00

"El curso está bien organizado y tienen…"

El curso está bien organizado y tienen un equipo de soporte muy servicial, de respuesta rápida y eficiente.

17/02/2025

Michael Kumar

1.00/5.00

"Bad Unreliable Waste of Money"

Please go somewhere else the product is not reliable and a waste of money. There customer is 0 out of 5. What a rip off.

17/02/2025

Kathy Peters

1.00/5.00

"**360Training Real Estate Course…"

**360Training Real Estate Course Review: Avoid at All Costs**

Do not, I repeat, DO NOT use VanEd / 360Training for your real estate education. The course is hastily put together, with glaring mistakes and subpar quality at every turn. From typos to poorly designed content, it’s clear that VanEd / 360Training has no intention of providing a professional or reliable educational experience. But that’s just the start of the nightmare.

The real issue lies in their complete and utter lack of support and accountability. I had a simple, yet crucial, issue when I took the end-of-course exam: after just five questions into the 100-question test, my internet cut out. No big deal, right? I logged back in, fully prepared to continue. Instead, I was met with a page informing me that I had failed the exam and would not be able to retake it for 30 days. That was six days ago, and the situation has only gotten worse.

Over the last six days, I have reached out to their support team five times. The first response claimed that the issue was fixed, citing my name as the problem (even though it had been correct from the start). The next response assured me that the problem would be resolved in two hours. Four days later, I still had no solution. Their chat support is equally useless — often disconnecting or sending automatic responses asking for feedback, without addressing the issue at hand.

I also called their support number, which connects to a call center in India. While the representatives are polite, they simply cannot help. Worse yet, there’s no way to escalate the issue. There’s no supervisor to talk to, and they have no direct line to the engineering team that actually fixes problems. This means that your concerns are lost in translation and you are left hoping that someone, somewhere, on the other end of an email chain will eventually understand the issue and fix it. Spoiler alert: they don’t.

The customer service experience here is the worst I’ve ever encountered — and that’s saying something, considering the countless interactions with poorly trained call centers I’ve endured. VanEd / 360Training's lack of professionalism and its failure to address technical problems in a timely manner is simply unacceptable.

This whole ordeal has made me realize just how little competition there is in the online education market. If you're looking to start a business, I strongly encourage you to open a real estate education company that actually cares about its customers and offers real service. In the meantime, do yourself a favor and stay far, far away from VanEd / 360Training. This company is a textbook example of how to run a business poorly.

17/02/2025

Barnett Messer

5.00/5.00

"Awesome way to get your certificate!"

The review is extensive and informative. It also had a very good study guide!

17/02/2025

William Walters

5.00/5.00

"I got the training I needed fast so I…was only off the site for 1 day, and that was only an afternoon."

I got the training I needed fast so I could get back to work fast.

17/02/2025

WR

3.00/5.00

"Great content, but difficult to stay focused because it’s monotoned "

Very informative, I wish an option for a printed study guide was available to better prepare for quizzes or its final exam, I found maneuvering the lessons lay out to be inconvenient and a bit antiquated. Extensive content but a bit boring and monotoned.

16/02/2025

Kathleen MacKenzie

4.00/5.00

"I have used this company for years to…"

I have used this company for years to complete my real CE. I am quite content with it. Sometimes I do find errors, and let them know. Overall, they are terrific.

16/02/2025
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