Digital Direct Security

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892 reviews
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Digital Direct Security

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Mr P

5.00/5.00

"Fantastic team at DDS and the people I…"

Fantastic team at DDS and the people I spoke to were very polite and extremely helpful in discussing my requirements and answering any questions I had. A gentleman called Sam took the time to check in after my equipment was delivered.
I can 100% recommend DDS. They are knowledgeable and will listen to want you want from a security solution. They will even create a custom bundle based on what you need. Fabulous service and cost effective for industry leading security technology. Thanks to all at DDS.

01/06/2023

HB

4.00/5.00

"DDS technical, a great help"

DDS technical was very helpful in advising the replacement DVR, delivery was prompt, and as there were no installation instructions (hence loss of one star), DDR technical were very helpful with the installation over the phone and then with the (Chinese) software onto the computer.

26/05/2023

Jod

5.00/5.00

"Very Satisfied Repeat Customer"

I have used DDS now three times now and have always find them extremely efficient in sales and the quality and price is always great.

I first used DDS following a recommendation from a pal of mine.

However, the main reason I have been a repeat customer is the OUTSTANDING after sales. Matt helped me on first two installs and on my most recent purchase I had some issues when setting up and Edward was very supportive and patient and after a live session he got my system working as it should and also got the app working so I can see my system anywhere in the world and even saved the link in my bookmarks for me.

Top company....Highly recommended.

26/05/2023

Andrew

5.00/5.00

"Good products Jake is very…"

Good products Jake is very knowledgeable and the best at setting up.

26/05/2023

Nick Watson

5.00/5.00

"Used DDS for the third time and again"

Used DDS for the third time and again, customer service is really the best - both sales and tech.

03/05/2023

Gary Coates

5.00/5.00

"I’ve purchased many cctv related items…"

I’ve purchased many cctv related items from DDS over a number of years. Always had great service from a very knowledgeable team. Very good after sales support too!

02/05/2023

martin warwicker

5.00/5.00

"The ease of getting the right Hard drive replacement"

The ease of getting the right product after the tech team diagnosed the problem with my DVR player.

02/05/2023

Joe Farr

5.00/5.00

"Excellent service with knowledgeable, helpful people."

Had a chat with their pre-sales people first of all so we could figure out which unit would be the best fit for me. Ordered and it arrived well packed the next day. Got it basically working but I was having problems with some of the POE IP cameras which were from the previous installation. Spoke to their technical support people who sorted it out for me; it's easy once you know how. Had one other question a few days later and again their helpful tech support people pointed me in the right direction. All in all, a brilliant service.

19/04/2023

S Williams

5.00/5.00

"Thanks Sam!"

we have used DDS for a few years and they are brilliant!
they are very helpful and fast at responding to technical questions.

14/04/2023

mark croft

5.00/5.00

"Fantastic company."

13/2/23, This company truly has one of best technical and help departments ever , my problem was caused by myself i might add but i called the guys and within 5 mins they had sorted it , honestly they are brilliant , cant not rate them enough.

13/02/2023
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