"Amazing Customer Service"

Had a bit of an issue with the last order due to the courier (first order was perfect) but it was rectified.

Jenny went above and beyond to resolve the situation.

"Had an issue with a hot pink carpet…"

Had an issue with a hot pink carpet badly fading purchased 2 years ago on eBay contacted the company and their customer services manager gave me a very nice surprise today with a goodwill gesture thank you even though disappointed with having to replace the carpet, clear the room, pay to refit etcthese things happen and in all fairness they have made a contribution to a new carpet it’s pay to remain polite as company’s need time to review but will definitely repeat purchase with this company again thanks

"Good quality carpet "

Excellent price Excellent quality for the money have bought from them before.Will buy yet again from them delivery charge very reasonable.

"Just what I needed and come quicker…"

Just what I needed and come quicker than expected

"Very fast delivery"

Very fast delivery, the flooring was good quality and package really well. I would definitely recommend this company to anyone.

"Great service ,speedy delivery "

Great service ,speedy delivery , value for money

"Fantastic company"

Fantastic company, who I've ordered from a few times. Quick delivery and quality carpets. I would highly recommend!

"Hopeless delivery"

If only they didnt use such a hopeless carrier! Phoned twice to chase up delivery and neither time did I receive the promised follow up, then Emailed and eventually they did get hold of the carrier. When the vinyl finally arrived I was at home but no one knocked on the front door and the vinyl was left outside in the rain. I emailed to let them know of the poor delivery service but never had a reply.
Their tracking is via the Shop App must be the most un-user friendly thing on earth! Bottom line - if you need something prompty I wouldn't risk it.

"Fantastic"

Fantastic! Delivered within 4 days, great quality and exactly what we ordered. Highly recommend.

"TERRIBLE"

TERRIBLE
Ordered flooring, wasn’t delivered on time or when arranged.. yet delivery alone cost me £17.00!?
Contacted the office and had no response! Emailed and had no response!
Vinyl was damaged and yet no one seems to work for this company!