"Motorhome to Caravan"

We had a very pleasant transaction when purchasing our caravan and trading in a motorhome. The salesman was Mick Broadhead who showed us around the caravan and arranged our handover date. The handover was with Vicki. Brilliant knowledge and she answered all our questions and gave a few useful tips to make the ownership experience simple.

"Inspirational - Lovely People 👍 "

Love visiting this amazing caravan and motorhome show-ground. All caravans are beautifully presented even the used stock is like an amazing sweet shop no wonder they sell fast making so many dreams come true. The accessory and awning shop are second to none and Classic Cafe deserves a great big tick on customer service excellent cafe.

"We have traded in our motorhome for a…"

We have traded in our motorhome for a caravan. The service we have received so far has been 2nd to none. Obviously we had a few small issues with our van and Claire from aftercare was great. Got the parts quickly without any hassle. Paul made the sale which was good not pushy.And the two ladies that showed us around the van were lovely.
I am shocked that others have left really poor feedback where they have gone over and above. The staff are a credit to YC. Thank you again.

"The best customer service ever. "

The best customer service we’ve ever had at any dealership that we’ve dealt with.
We didn’t buy our motorhome from them but they went the extra mile to diagnose a pump fault even tried to fix it but due to warranty issues it was best not to go further than they did.
The biggest dealership in the country that we purchased the van from wouldn’t look at it until Aug.
Thanks again for customer service as it should be. Cheer from labs on tour

"Emma "

Hi
We have several warranty claims with our swift van 2024 I would like to recommend working with Emma Maud in the future being a person dealing with customers myself I can not emphasise how important this lady is to your business, polite helpful and always willing to go that extra mile is very important when dealing with frontline issues. What a great asset you have with Emma please hold on to her with both hands and continue to supply the service she provides
Andy W

"Peter Utting made buying a caravan a…"

Peter Utting made buying a caravan a pleasure. Pleasant. So helpful. Efficient. The caravan is just what we wanted.

"Motor Mover Spare"

Needed a replacement motor for my Powrtouch Freedom motor mover and was fortunate to find one listed by Yorkshire Caravans on eBay. I needed to check the one listed would be interchangeable with the broken item, as the engagement rods were different, and Stu was very prompt and helpful in providing confirmation it would be. Purchase made and the item was delivered promptly and well packaged. Very minor cosmetic differences (not noticeable once fitted) but all vital statistics were identical for the win. One very relieved and lucky customer ! Thanks for the great service.

"Great warranty repair service - thank you Emma "

After a very disappointing start, with one problem after another on our brand new Swift caravan - a broken gas strut, broken table fittings in wardrobe, oven door falling off in transit, replacement oven not being fitted correctly and coming out of its housing in transit, glue gun glue damage to headboard whilst repairing other faults, toilet flush pump breaking down, faulty front window blind, overhead locker catch broken etc etc. I hope we can finally say things are operating as they should!

Emma needs a very big thank you for organising numerous repairs and overseeing the workmanship this time. You are an asset to the Company Emma. It has been very frustrating but hopefully things are good.

"We recently purchased a second hand…"

We recently purchased a second hand caravan from Yorkshire Caravans. Debbie Colbeck assisted us with the purchase she was very helpful and knowledgeable. We are very pleased with our purchase and wouldn’t hesitate to recommend Yorkshire Caravans.

"Andy & Claire, Yorkshire Caravans, massive thank you. "

We would like to say a big thank you to Claire and Andy in aftercare. We picked our van up today and encountered a problem with the electrics. Nothing to do with Yorkshire Caravans. It was a nasty customer who was rushing us when we were coupling up. Andy & Claire came out to help us and fixed the problem. We are so thankful to them both. I can’t believe how impatient some people are.