"answered my question quickly"

answered my question quickly

"Awful customer service"

Awful customer service. No follow up when they said they would - numerous times. We were without mail for over a month. We have been overcharged for a month of service we never used. We were charged for numerous Notary fees and yet to be reimbursed. Very poor service

"Difficult and expensive set up."

The process to set up the mailbox was difficult and expensive. There was no support for filling out the confusing forms that were apparently required by the postal service. The notary process was a pain. I have sent letters to the address, but none have shown up yet. This may turn out to be a good experience, but at this point I cannot recommend it.

"Excellent and fast responce from support"

Had an issue with the creation of a new account and some of the documents that needed to be completed. The person on the support team was able to quickly answer my question.

"Ipostal touts they are in charge but…"

Ipostal touts they are in charge but contract with local resources they don't share full info with

While the local provider is trying I am worried about this long term

"I previously had a bad experience but…"

I previously had a bad experience but this one made it right. Thank Shavonna for your help.

"Everything is so smooth!"

Everything is so smooth!

Easy to use nd. Breeze to set up.

"Efficient and helpful!"

Efficient and helpful!

"Super helpful"

Super helpful. Did not waste my time. Found problem, educated me, handled problem. Simple. I love it!

"stop billing me for unsuccessful…"

stop billing me for unsuccessful notarization stop making me go thru you to edit the document. Huge confusion over who works for who. massive deception of a " real physical address" still just another PO box that I cannot receive any medication from. Your response is awful. I'm aware of the USPS requirements. You can see that every year since 2022 I have fulfilled them. Disclose your financial relationship with the notarization company and the cost associated with it before signing up. Stop advertising your $99 yearly price for anything more but get another CMR.