"WOW!!!"

WOW!!!! I HAD THE PLEASURE OF BEING HELPED BY SHAVONNA! THE LEVEL OF CARE AND COMPASSION THAT I RECEIVED IS ABSOLUTELY AMAZING!!! SHE IS A TRUE DIAMOND AND THE IPOSTAL SERVICE IS A GREAT VALUE!!!! I AM SATISFIED AND VERY GRATEFUL!!!

"This company is dishonest and incompetent."

I ordered 2 cans of chili from Wal-Mart and it was supposed to be shipped by this incompetent company. I received a notification that it had been delivered at my door on Nov. 12. There was nothing there from them so I waited a day before I called Wal-Mart CS. They confirmed the package had been delivered to a different address and contacted the store to resend my order. When I still hadn't gotten my chili on Nov. 22, I contacted the company direct and asked them to provide proof (a picture of the package at my door). Sure enough, they sent a pic of the top of a package, which wasn't even enough to tell the size or shape of it, on a porch which wasn't my house! No matter what I told them, they insisted I had gotten the chili and got pretty snotty about it. I called Wal-Mart again, who again, verified that it had been sent to the wrong address, but they gave me a refund. Wal-Mart refunded me...not iPostal1. iPostal1 is a dishonest company with horrible customer service. I will never order anything that will be shipped by them again. Ever!

"Quick and helpful services"

Helpful customer service. My mails always have been sent quickly.

"What made my experience great was my…"

What made my experience great was my emails were answered and issues resolved quickly.

"Being able to preview the mail that has…"

Being able to preview the mail that has arrived. Before scheduling a pick up.

"Excellent "

So far, responsive communication, and helpful staff. Loving it!!!!

"trash service"

Followup to your gaslit response: Its actually very common for me not to get my mail at this location. It is an absolute shitshow. There is nothing secure or professional about it. I had to stop getting my email delivered here because I have 0 faith in your service. The mailbox is 2 blocks away from the location, they have fetch it whenever they remember or find someone to do it. There are times where my mail is sitting in a pile in the corner, that might have been there for days or weeks, who knows. Most of the time, you have trouble finding my mail. I waste so much time, every time. When I would come in, it would be because I know I am missing mail that I have received an alert for. That is not professional. That is not secure. I have complained 4x before and nothing is ever better. The fact that you reach your hand out for more money, when you cant even service your customer, speaks for itself. if I could redo, I wouldn't pay a penny for your service. I don't blame the employees at this store, because they are very nice and seem genuine. Managment/ownership should have never offered this service from the start, knowing they are not capable of serving customers. I blame your company. Its your name.
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Trash service. I have used it for 5+ years and its been nothing but problems. Location changes. Lost mail. Zero notifications. They send me an email today telling me that my rate will INCREASE 51% next month if i want to keep business name. lol what? I purchased a business mailing address and now they are going to charge me to keep my business name. Add to the long list to why iPostal1 is horrible.

"I went to my mailbox and was greeted by…"

I went to my mailbox and was greeted by the nicest person. She gave me a tour and told me what was included with my service, which was much more than I thought I had. I will recommend iPostal to my friends.

"Very responsive online support"

Very responsive online support. Easy to solve my issue with precise guidance.

"Ipostal raised rate after the the 1st…"

Ipostal raised rate after the the 1st year (as of 7/7/2024 unlike other companies. My rate went up drastically.