"Never again."

I rang Ritebike to enquire about a bike they were advertising, and i spoke to Steve.
He said he would check the details & get back to me, i asked if he wanted my number, he said no, it had shown up at his end, although he sounded completely uninterested.
Eight hours later i messaged Steve as he'd not bothered to get back to me, he managed to send a short message back stating "bike sold". Don't worry Steve, I won't be bothering you or Ritebike again.

EDIT FOLLOWING RITEBIKE'S REPLY!
I never mentioned anything about a deposit, i merely wanted details on the service history. As i said above, Steve said he had my number? Someone's being less than honest.

"Brilliant first class service friendly…"

Brilliant first class service friendly staff bike's are what they are when you get there no nasty surprises would highly recommend

"04/03/2021."

04/03/2021.
A* First time buying a bike over the internet before.
Normally, I like to go and view, see for myself.
This company had the Bike I have been looking for.
Telephoned the Sales Agent.The service was very informative & prompt.
It was all to my expectations, so made the phonecall to pay a desposit.
I recieved e-mail updates, letting me know the step by step process.
Delivery Team was brilliant. Great communication & timing.
Smooth and pleasant transaction.
Iam very happy with the bike.
Condition as described.
I will use this company again in the future.
Excellent hassle free service.
Thankyou.😀

"Dont fall in the trap like I've been"

Dont fall in the trap like I've been. They sold me a damaged bike thats repaired. No mention of it on the advertisement and would not take it back even though I didnt even ride it. Waste of time I would not recommend them for sales or after service.

"Hassle free buying experience with…"

Hassle free buying experience with Ritebike. The bike was in great condition as stated, and bought at a good price. Salesman was friendly and helpful throughout.

"I recently bought my second bike from…"

I recently bought my second bike from ritebike. Richard on both occasions and I have to say he was most helpfull he sent walk around videos of the bikes answered all questions truthfully.when the bikes where delivered the wer mint well done I look forward to purchasing my next bike from these guys 👍

"Decent bike, decent price, bad customer service."

Bought a triumph just before Christmas, bike was described as mint, paid deposit and was delivered about a week later.
On inspection the bike was in good condition but wasn’t mint, some black paint starting to bubble around radiator and on part of engine casing. The bike was also filthy, looked like it had been ridden in heavy rain the day before. No follow up call from Rightbike to ask if everything ok.
Summary, decent bike at decent price but don’t believe what you are told, expect a dirty bike and rubbish customer service.

"Great service"

The bike was described accurately and videos / photos were a match. Richard was great to deal with and could not have been more helpful. Delivery was also excellent and thank you to Martin for your good service. Very happy with my Harley and on-line buying experience. Well worth considering if your looking to purchase a bike.

"Just bought bmw bike from them"

Just bought bmw bike from them . Left holding deposit ,on arrival was happy with bike but wouldn't take payment till m.o.t ed . Then decided to have it delivered so they didn't take payment till it arrived at my house and I was still happy with it. Excellent very happy with that. All who I met were very nice . Only negative after leaving holding deposit over phone and not seen bike they sent an email to say I had bought it . Otherwise would have given five stars , instead it's four. Thanks to ritebike

"I dealt with Rich throughout my sales…"

I dealt with Rich throughout my sales experience and couldn't have asked for any more from the fella. The detailed video walkround was great, the pictures he send were also great and my whole sales experience went exactly as described by Rich, would highly recommend 👍