"Learning how to train your dog"

I like that their are the videos and a teacher who explains , and is very well spoken.

"They have been charging me for months"

I want to shut these people down. They are FRAUDS and NEED to be shut down. I want to start a class action lawsuit. Message me if you're interested in joining.

They have been charging me for months. No idea I was even under a subscription plan. Never received one email from them about my plan or billing. DO NOT RECOMMEND. Be careful what you sign up for.

"Avoid!!!"

Avoid!!!! I signed up and paid£ for what I thought was a one of dog training video. Which was useless anyway. And now every month they have been trying to take £50 from my account. My bank blocks it every time, and I get a new bank card. Somehow this company has once again tried to take £50 from my new card, I don't know how they got the card details.

"The reason why I didn't sign up"

I haven't signed up, after realising how unfair was their initial statement about my puppy! They put him as low level of bonding, low socialised, and very low obedience level! All utter rubbish!!! He is a clever, well socialised 10 month old Labrador, who is fairly obedient 8/10, and our bonding is excellent! They all did this to shock me to quickly sign up! It gave me the opposite results!!! I will not because of this! Lost trust!

"They don't refund don't tell u that…"

They don't refund don't tell u that it's 119 for six months I only paid 99p for few months dint subscribe my dog died so I do only used 3% of the training which is duped not even good training just people waffling on about nothing I cancelled and still won’t. Dunn won’t get a refund as they say my dog dying is not a good enough excuse so refuse to refund me the £119 they’ve taken for six months even though they’ve cancelled the subscription so I paid 119 for nothing

"Absolute con avoid avoid avoid"

Absolute con avoid avoid avoid - take money even after you cancel and do everything they can to avoid paying back. Poor customer service.

"Poorly dubbed video "

Quite happy as they allowed me o cancel my purchase

"I had no idea when I bought this course…"

I had no idea when I bought this course they’d be charging me a surprise £79.99 and then refusing to give me a refund when I asked several times despite not accessing the course for three months. If they refuse you a refund use this email that I wrote. They refunded pretty quickly
Immediate Action Required: Unauthorized Subscription Charge and Demand for Refund


Dear Customer Support, I am writing once more to express my severe disappointment and concern regarding an unauthorized charge of £79.99 for a renewal fee, associated with a product I purchased under the belief that it was a one-time transaction.

It has come to my attention that this charge is part of a subscription plan—a detail that was neither clearly disclosed at the time of purchase nor agreed upon by me.

Furthermore, I must highlight the fact that I was not sent any reminder or notification regarding this subscription's renewal. This omission not only strips me of my right to make an informed decision about continuing the service but also suggests a clandestine and underhanded approach to customer transactions. Such practices are not only unethical but potentially illegal, as they directly infringe upon consumer rights to fair notice and transparency.

Upon reviewing my initial communication and your subsequent response, it is evident that my request to cancel this unsolicited subscription and process a full refund has not been adequately addressed.


This oversight not only undermines the trust I placed in your company but also infringes upon my rights as a consumer. I would like to remind you of the regulations under the Consumer Rights Act 2015, which stipulate that customers are entitled to a full refund for products or services that are not as described, not fit for purpose, or not revealed to be part of an ongoing subscription.


The lack of transparency, consent, and fair notice in this transaction constitutes a clear violation of these rights. Therefore, I demand immediate cancellation of the said subscription and a full refund of the £79.99 unlawfully charged to my account.

Failure to comply with this request will leave me with no choice but to escalate the matter further, including but not limited to filing a complaint with the relevant consumer protection agency and considering legal action for the unauthorized, misleading, and deceitful practices your company has employed.


I expect a prompt response to this email, confirming the cancellation of the subscription and the initiation of my refund process. Please ensure this issue is resolved swiftly to avoid further inconvenience and potential legal complications.

"I'd give this no stars if it were…"

I'd give this no stars if it were possible. I signed up and paid for a one-month trial, a fee of USD 19.99 (around AUD 32). The conditions stated were that the customer is moved to a USD 49.99 per month subscription unless cancelled before the end of the month. However, when the month ended, I was not sent an email reminder, and was thus charged USD 49.99 (around AUD 79).
Contact with the company was fruitless. They would not refund the USD 49.99.
Life is busy. An online business is able to set up a system whereby you receive a reminder as the month nears the end and can then make a decision before being charged.
Do not engage with this business.

EDIT:
After continuing to ask for a refund, the company refunded the payment taken at the end of the trial period. However, I would still be very cautious as I should not have had to negotiate at length for this to happen.

"Combing breakfast with our morning walk…"

Combing breakfast with our morning walk has been a game changer after just 3 days. Such a simple but effective way to have the dog aware of the owner at all times. Recall is now 100% every time. Especially in a tricky space where they chase after wild animals. Thank you