The Modern Back

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The Modern Back

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Ed

5.00/5.00

"We rented a home up north for the…"

We rented a home up north for the summer and it had a massage chair in the home. We love the massage chair so much that when we got back to Sarasota, we started looking for a nice massage chair. Looked at some big box stores in the area, but wasn’t happy with delivery or really couldn’t try and demo the massage chairs. Even looked at a couple real small places that had one or two chairs and then we decided to go to Modern Back. Their showroom was awesome and Tom let us demo all the chairs we wanted to demo After five or six chairs we found the one we liked. They are white glove Delivery was awesome. If you’re even thinking about getting a massage chair, you need to go to Modern Back. they are A Plus 🤙
Ed/ Denise Stork

28/09/2024

Cindy Caldwell

5.00/5.00

"Just wanted to give a shout out for Tom…"

Just wanted to give a shout out for Tom and Ann-We had a great purchasing experience with "The Modern Back" store-here is why
1-They were very knowlegble of their products and chairs.
2-Spent time with us in their showroom, demo different chairs and answering our questions.
3-They Care about customer and their health needs
We ended up purchasing the Osaki/Titan Highpointe chair and they also hand delivered the chair with the help of "Alfredo.
We appreciate their help from start to finish
Dave and Cindy Caldwell

28/08/2024

Pedro Diaz

5.00/5.00

"Called Modern Back for a part for an…"

Called Modern Back for a part for an Ultra Comfort recliner I bought two years ago from their now closed Boynton Beach store. Even though they no longer carry the brand, they took care of contacting the manufacturer and arranged for the part to be sent to me. Part was received in a few days at no charge (still under warranty) and all is well. Excellent service from the company, and most specially by Ann-Marie Walls who assisted me with the request. Would buy from them again and recommend that others do so.

24/08/2024

Robken

5.00/5.00

"Best Decision Made"

Just wanted to let everyone know that there are great people and great companies out there still. One company being The Modern Back. Tom Walls is a great person to do business with. I have been looking at this Daiwa Supreme Hybrid Message Chair for almost 3 years but could not pull the trigger to buy it until about 2 weeks ago. I should have done this 3 years ago and at the time wished I had a person like Tom to talk with. Not only was he and his company polite and professional; they were honest and followed through the sale to make sure that the delivery, the price, and the chair was tomy satisfaction. The delivery and white glove was awesome. The chair is incredible!!! We show it off to our friends, neighbors, physical therapists, and family. All love the different features, levels, and comfort. You literally feel rejuvenated after each message. I fall asleep in the chair during the massage at times. If you need any recommendations, I will personally send you to Tom Walls at The Modern Back.

23/08/2024

Beth Jackson

5.00/5.00

"Modern Back is awesome"

We have purchased two chairs from Tom Walls at Modern Back and could not be more pleased with the service and products. My husband practically lived in his Osaki Titan chair the last year and a half. It has been life changing. He just upgraded to the Luraco i9 Max and it truly is the ‘Rolls Royce’ of massage chairs and is already helping improve his health conditions. Tom made the entire process so easy and was incredibly helpful in guiding us to the right chair for his needs and arranging white glove installation. I could not recommend Modern Back more highly.

23/07/2024

Katherine Jennings

5.00/5.00

"The Modern Back is THE place to go"

We met with Tom and the showroom and went through all the options. We ended up with the Osaka OS-Pro 4D DuoMax. Omg...... love it. So many functions, so many options!!! It's glorious. And the service was extraordinary. He listened to my needs/wants and showed us all price points. He is very knowledgeable on this product. He is the go-to guy if you are in the market for a good massage chair.

19/07/2024

J. Guertin

5.00/5.00

"Best way to find the right massage chair"

We had been looking at massage chairs online for quality brands and prices. I researched The Modern Back and scheduled an appointment with Tom to try out the chairs we were interested in. We had a private appointment and were able to take our time. The best way to compare massage chairs is to try them one after another. You can do that at The Modern Back. One chair might be great for one person, but not work for another. Tom took the time to let us try all the chairs that interested us. The one we decided on, I tried out twice. There was no pressure. They have competitive pricing too....including with the membership big box stores.

04/07/2024

Greg Mercer

5.00/5.00

"Looking for a piece of mind call The Modern Back"

My wife and I have been looking for a massage chair for quite some time, but I was afraid to purchase a chair Online, because I could not speak with a live person and I wanted to try out the chair first, before investing so much money. I ran across The Modern Back and spoke with Tom, the owner, and he was "awesome". My wife and I drove 2 hours to Sarasota to see his impressive showroom and bought the Osaki High Pointe 4D chair. He gave us a great price and always is available. THANK YOU SO MUCH TOM!!!

15/05/2024

Tony Wu

5.00/5.00

"Tom won my business"

Tom spent a lot of time with me discussing chairs and their options. He never rushed me or tried to sell me a product. He was more interested in assisting me rather than just sell me a chair quickly.

When I first engage in a chat with him I let him know I was 3-4 months out before finalizing a purchase. He asked about my needs, size, experience with chairs. provided me with his recommendations.

I engaged in chat with Tom further in the next weeks. And truth be told I was looking at everything under the sun so I was blasting him with all sorts of questions. He was super patient and knowledgeable. I eventually made my purchase.

As for the chair, I went for the Osaki DuoMax. 0 Complaints about it and 100% satisfied. I tried a few other chairs and brands locally and the DuoMax made me feel the best.

15/05/2024

Bill G

5.00/5.00

"From my first email to The Modern Back…"

From my first email to The Modern Back early in the morning to our trip the next afternoon to the store in Sarasota, Tom was more helpful than I could have imagined. I didn't know what to expect as this was the first time I had "test driven" a massage chair, and Tom offered his advice to the newbie couple over the span of our 3.5 hour visit to his store and we never felt hurried, or burdensome. There's a lot to learn about these chairs and you're spending a significant amount of money- Tom understands this and treats you like VIPs. Honestly, it's been a month in our house now and everything he promised was true! You will not waste your time researching the right chair for you when you deal with The Modern Back. If I could I would give 10 stars! Thank you Tom!!

06/05/2024
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