"I was concerned when my order did not…"

I was concerned when my order did not arrive when expected and emailed my concern. I received a speedy, reassuring response.

"Helpful, patient and quick."

Dan was very helpful, patient and quick to come back with an answer.
Thank you.

"had to find a specific part for my Smeg…"

had to find a specific part for my Smeg fridage , Dan replied within 24hrs with the link for the part and is now ordered

"Brilliant service just what I ordered…"

Brilliant service just what I ordered and came next day and kept in contact all the way through my delivery

"Oven door replacement "

Dan was very helpful he sent a diagram with all the part numbers on so I could order the correct part .

"CAT S60 replacement battery"

The replacement battery for my phone was exactly as they promised. It fitted perfectly and works well.
The delivery was as promised and they kept me updated all through the process.
Very pleased and happy with everything.

"Slow, slow, slow"

Slow, slow, slow! Glacial service from placing an order to packing to dispatch SLOW!
Returns even slower.
I'm sure they must impress some people, but a pitifully slow system and sluggish service has been my experience with the last three dealings with them.

"It was a very good experience"

It was a very good experience, easy to order on the web and delivery as promised

"Really impressed with the service…"

Really impressed with the customer service. Had an issue with my order and they sorted straight away. thank you!

"Fantastic service"

Fantastic service, got back to me when requested with the correct part options, these will be my always go to, like to mention Dan who was so helpful, all this means now is that we now have an oven for Christmas