"After waiting a week they told me they…"

After waiting a week they told me they couldn't deliver to my area very disappointing

"Terrible process and worst customer service ever"

First of all, be aware of their fake reviews in their site which says Trusted pilot rating is 4.6 with over 2.5k reviews. The same thing with the google review which is non existent. Do not expect to receive order confirmation if you paid with Klarna.... I have to contact their Customer service to confirm. Then 10 days pass with no news of delivery. I then contacted them again. One of their assistant confirm that they are about to contact courier, then no further news received until you chase them again few days later. At that point, I was offered alternative sofa as they do not have the sofa that I originally order. I requested refund but they still offer more options which was time wasting..I felt that I was misled in the process as well. My money got hold until today.. It has passed almost 3 weeks since I ordered and I have requested refund since a week ago... They did confirm it should have been processed but it never come. They will tell you "we will check again and confirm with you". However, do not expect that they will confirm unless you chase them! Also, I am unsure if I would get my refund. Stay away!

"Sofa looks & feels great ."

Sofa looks & feels great .. Really pleased with it ( Elegance 2 seater ) , Exactly as pictured
Quick delivery ( 5 days ) .. Helpful delivery guy..

"I can’t believe you call yourself a…"

I can’t believe you call yourself a company
Poorly organised
Very poor customer service
NOT relabel
You don’t get what you paid for

"Highly recommend"

Excellent service from order to fitting to after sales and care. Highly recommend

"High quality bespoke furniture at great prices!!!"

Excellent choice of furniture at great quality and prices. Just what i was looking for. The customer service and delivery times were top notch. Thrilled with my new wardrobe . Highly recommend.

"Excellent Quality & Service"

Excellent & friendly service. Would 100% recommend to anyone looking to buy quality furniture. Extremely happy with mine and looking forward to re-ordering again very soon!

"I recently purchased some furniture…"

I recently purchased some furniture from here and the quality was fabulous. Customer service was excellent. Will be buying from here again in the future!

"Great service and fast delivery"

The company is great. Needed some assistance the customer service line is super helpful. Ended up buying new sofas and I can’t fault anything the quality and comfort is impeccable. Delivery was fast and faultless. Thanks.

"Delivery quick"

Delivery quick
Product was great
Amazing service.