"Worst company ever!!!!"

Worst company ever, wont send any emails, have been in touch with ombudsman, trading standards and my bank as refusing a full fefund. absolute joke of a company, please no one buy from them!! read the bad reviews and dont go through what we have!

"This company is disgusting"

This company is disgusting! Sell damaged goods and ignore your calls and emails. This place is not run by professionals and I don’t understand how they think it’s acceptable behavior to be honest. Sent pictures on email of all the damage they couldn’t care less said I signed for it. I signed for delivery (it was double wrapped ) not for damage. I asked if they would take packaging so I could check but they couldn’t wait to get of. They also send back emails trying to be clever and mocking. I’m taking this further as paid £1295 cash for a sofa that is scuffed and damaged, doesn’t pull out flat so carnt be used as a sofa bed
Shop else where ! Give people with manners and compassion your money.
Also don’t believe all the good fake reviews!!

"Ordered a bed"

Ordered a bed, after placing the order no contact from them, could not get any response by telephone or email. Lucky I paid via Paypal who investigated into my problem and issued a full refund. Seems strange but suddenly the phone has not stopped asking me to pay (they must be insane) Furco cannot understand why Paypal stopped the payment when they could not provide a tracking number?

"Took a wee while to sort out bank but…"

Took a wee while to sort out bank but got their

"Great prices ."

Great prices .

"Easy transaction"

Easy transaction

"A very professional company"

A very professional company, ordered with ease by telephone and paid cash on delivery. We got a telephone call two days prior to inform us of the day and time it would be delivered and it was exactly right, received a call on the day to say they would arrive in twenty minutes and they did, they assembled the sofa and chairs and took the packaging away, the lads were the most polite and helpful people i have ever met, Ten days from ordering to delivery ,credit where credit is due. they are a credit to the retail world you will not be dissapointed.

"ordered a bed and a dresser set for…"

ordered a bed and a dresser set for each of my daughters. they absolutely love their new additions to their rooms. will be back for more beds once we have the rest of the house sorted.

"ordered a sofa june last year within a…"

ordered a sofa june last year within a few months two of the seat cushions zips bust and also the scatter back cushion broke, been in touch so many times was told to take it through whatsapp wich i did. was told january of this year they would come and repair the cushions heard nothing since then iv been told to speak to the aftercare team who never get back to you and now iv been blocked from there facebook page as this is the only way i can communicate with anyone there, sofas are cheap and nasty and now i’m out of my 12 month warranty which is why i think they have kept me hanging, absolute set of con men

"If I could give 0 stars I would"

If I could give 0 stars I would.

*edit*
PayPal have closed the dispute and have sided with me - full refund due to PayPal involvement. If you have to use this company go via PayPal. The only way you're safe

Absolutely appalling customer service. Ordered as I needed a new sofa ASAP, order confirmation states 5 to 7 days possible delay due to corona. I called a few times and noone could give me a date because as I live in Wales it was a external courier. This was even out of the 5 to 7 working days for the delivery not a single idea of a delivery date could be given. So I cancelled.
They are now trying to charge me a despatch fee because the couriers called last night (2 full working days after cancellation) to advise of delivery date. Absolutely not.
To add insult to injury the adviser kept calling me 'dear' in the phone.
I'm still waiting for any sort of refund. I will be taking it further through PayPal and Trading standards.
I'd avoid at all costs