"Don’t Buy!!!!"

The sizing is inconsistent. One pair fell apart while I was taking it out of the packaging. If you want better quality, buy from the dollar store.

"Customer service chaos"

My first month's shipment didn't arrive by the time I got notice about the second one so I emailed them. We went back and forth about it and they kept telling me to check with my post office and I kept telling them that I didn't have any information (any kind of tracking or reference number) to ask the post office about. Knotty Knickers told me they checked with Canada Post and my package was delivered -- it absolutely was not. They told me there were probably taxes and duties in it so to check the post office. Again, with no information to offer the post office to help. When I finally got what I assume is my second month's package, it came from Mississauga, a city in the same province that I'm in, so there's no reason there would be duty on it. I cancelled my subscription, then got an email saying that they started it again so they could re-send the first month's package and I could cancel at any time. I can't imagine why re-subscribing me without my consent was necessary to resolve the issue and was an appalling development.

The panties themselves are fine, pretty standard quality for the price point, but the hassle is not worth it at all and the company is sketchy as hell.

"The quality is terrible"

The quality is terrible! Very rough fabric and extremely synthetic feeling. I'm going to try Splendies now which has better reviews.

"Sends Postage Due $3.05 after shipping already paid"

I also made mistake of trying this underwear service. They send postage due to USA after you already pay shipping on website. They will not provide full refund even though you cant get the package without paying again. I cant say anything about the quality because I refuse to pay ransom for package. It is a shady Canada company so be warned you do not have US consumer protections!!

"Terrible quality!!"

Terrible quality!!! Same that you can find at the 99 Cent Store! I went with the 3 panties every other month and i canceled right away! 1 pair was maybe like walmart quality. but the other 2 were definitely the cheapest ugliest undies i have ever come across.
Do not use these sites!! Spend more money and get your panties on sale from a real brand!

"They didn't put enough postage on my…"

They didn't put enough postage on my order so the post office will not deliver. Knotty Knickers expects me to retrieve it and pay the difference in postage. I am unable and unwilling to do this. The customer service has been horrendous. I want a full refund and they refuse to give it to me for an order that hasn't been delivered because of their error. I have filed a complaint with their local BBB.

"Just Buy Elsewhere!!"

I chose the type of panty package (Nice package), and chose the specific pairs I wanted for my first order. There was NO fine print anywhere saying they choose the panties for your first order. I get my first pack and it's not only not what I chose, it was entirely the wrong package of panties! It was a random mix from various packages! There's no phone number to call, so numerous emails and days later, I'm still just trying to get the original set I wanted! At first they acknowledged the error, then came back saying I got the right package. I emailed back, with a FB photo, proving it was the wrong package. Canceling my subscription as soon as soon as they give me what I ordered!

"You get what you pay for, good still."

I didnt really give any specifics on what I wanted, except for style which was on point ( not things) people just need expect that it is ultimately a random subscription. And you get sort of what you want just like any other subscription. I like what I got but I did feel like one of the underwears I got was a little small, but the other 2 were perfect 👍 so yeah you get what you pay for. My second month was better than my first. All fit good. Overall I'd say that paying 14$Canadian for 3 pairs is a good price..

"Very cheap and didn’t take any of my…"

Very cheap and didn’t take any of my requests into consideration. Canceled after one and now I’m worried it won’t actually cancel. Really disappointing

"Like several others"

Like several others, I have not received my last two shipments. I was charged the full amount, but haven't received the products. I wrote to customer service for the first time nearly 6 wks ago asking for my subscription to be canceled and the cost reimbursed. I still have not received any word from them, and I have written an additional three letters. For the panties I did receive, the quality was terrible. The sizing was all over the place and one was ripped. The panties were packaged individually, but did not appear clean.
Honestly, don't do it. You end up stuck in customer service hell, where you're being charged and there's no contact at all.