"Simple and easy"

The process was quick and easy

"Easy to use"

Easy to use. Good value for the price

"I always use World Nomads"

World Nomads is so easy to use - just give them basic info like start and end dates, where traveling to, names and ages of travelers and presto, a policy! And I have had to cut a trip short due to death and I was reimbursed quickly and without fuss.

"I haven't had to use my policy"

While I haven't had to use my policy, the set-up and aquasition of the policy was straightforward and quick.

"Great company bad website"

Great company, horrible website

"Policy and account no updated when initial purchase"

I was in Costa Rica in the ER submitting a claim, but they couldn't find my policy because World Nomads did not attach the policy nor create my account when I purchased the travel insurance, so the ER staff did not find my travel insurance and, this also increased more time delay in medical attention.

"They do a good job"

They do a good job

"I tried to call back and add 3 days to…"

I tried to call back and add 3 days to my trip to cover travel and option 5 says that it has to be done in writing and I emailed my request and didn’t hear back. I then called on 3 separate days trying to take care of it over the phone and I was told that couldn’t be done. I still haven’t received an email back to add the dates I requested.

"Getting the coverage was pretty…"

Getting the coverage was pretty straightforward, and the price was reasonable. I liked having 3 levels of coverage/cost to choose from. A few of the drop-down menus didn’t work great on my iPad tho.

"Great customer service"

We've used World Nomads numerous times and have always had great service. When anyone in our family has had to make a claim they've been super helpful in guiding us through the process. We've been so thankful for the trust afforded to us as customers; we've never had to fight or argue with them.