"Scam Chinese Product ! "

They are reselling a Chinese product with their own logo claiming to be their own ! you could find the same product for a cheaper price on Chinese marketplace.

"Amazing support"

I had a problem with my ion bottle because of my fault. I was ready to throw it away and buy a new one. I decided to give the last chance to the ion bottle and contacted support for help. I got a reply very fast with clear and informative instructions on recovering the dead ion bottle. It worked—it worked from the first try. I'm very excited about how quickly my problem was solved without spending too much time trying to recover the ion bottle.

"While I think your products are great"

While I think your products are great, the customer service is less than desirable. My son sent me the Pro bottle for a gift. It arrived without the protective sleeve. The bottle tipped over on my counter and broke. The emails back and forth were frustrating. Two people got involved and one person had no idea what was already being handled. I asked for a glass replacement and the company sent me a Atom bottle. Which, really was more costly than replacing a glass bottle.

"Answered questions promptly and…"

Answered questions promptly and thoroughly. Very good experience

"Excellent Customer Service"

They were very responsive to changing my order around and made a return easy as possible. I bought 3 more items from their site immediately after they made a return so easy.

"Faulty bottle arrive and and…"

Faulty bottle arrive and and replacement was immediately sent…no fuss

"First experience of ion bottle 300ml"

+well build
+easy to use
+easy to maintain
+doing it's job
+helpful customer support
-not enough information in user guide
-not able to charge with standard cable that I use for phone/PC

"Very reputable company"

Very reputable company - Customer Service is fantastic. A portion of my order was lost in shipping and they replaced the missing item for me quickly. The item was a gift to my husband and he has now had his Atom for about two weeks and is already feeling the difference in energy. Thank You ionbottles!

"Very Prompt Customer Service"

I placed an order late one night and the next morning I attempted to make a small change to my order via email. The response was very quick and my order was changed per my request. Very happy with the quick customer service.

"Good Customer Service"

I purchased the ion pro for me and the original for my wife. I had a little issue with the paint on my pro, so I contacted customer service. They got back to me right away.
The customer service was excellent. They were willing to take care of the issue. I could not ask for better customer service.
ION Bottle water taste great. I typically don't make reviews but they did a good job.
I actually upgraded to the ATOM now.