"You ship products FAST"

Fast shipping
I would like to see you guys stock heaters within a range of deminsions (They are being installed in pre-cut cabnets) that have filters on the inlet side - easier maint & longer life

"Box came damaged and parts were…"

Box came damaged and parts were missing. Called customer service right away was told they would contact distributor and have them send parts. To date have had no contact with either company.

"Easy to set up"

Easy to set up, sturdy once all together and tied dowm, great deal for the price!

"Was what I ordered and very easy to…"

Was what I ordered and very easy to assemble..my wife was extremely pleased..

"Return nightmare!"

No stars if it was an option. Return policy is TERRIBLE! Took 6 days, several emails and phone calls to get a return label. Charging $27 to return an $80 item??? Same exact item from Wayfair returned easily, return label upon first request and only charged $8! NEVER AGAIN with this company.

"Great customer service"

Great customer service. Product arrived quickly.
Ordered umbrella's and they were very nice.
One was damaged but the company stood good for it and issued a full credit for the damaged unit.

"I was offered a $20.00 welcome coupon…"

I was offered a $20.00 welcome coupon that I forgot to use. I sent an email requesting that the $20.00 be applied to my account and was told that upon receiving the items the $20.00 would be applied.

I have NOT received that credit to date!

Items came damaged on various pieces.

I sent pictures via email showing damages and after going back and forth with the representative I was offered $20.00 discount.

I replied that I would ONLY accept the $20.00 discount if and when the additional welcome coupon of $20.00 is applied. Totaling $40.00

I have received nothing!!!

I am in the process of advising and sending pictures to my credit card company to seek damaged items denial of total cost of goods.

Horrible company!!!!

"Good product and excellent service"

Good product and excellent service. Their prompt email response is commendable.

"Excellent product"

Excellent product! My kids absolutely love the trampoline and the customer service has been great!

"Fast delivery and good price"

Fast delivery and good price