"The warranty and the return Process"

The warranty and the return process I feel did not meet my expectations. The canopy tent is still in the original box, I realized that it did not fit our area it was too large. I contacted customer service got my invoice which took some time and then a representative said I had two choices whether just to keep it and get an eight dollar refund, or request a shipping label and have $20 deducted from my refund which I chose, only to be told I can’t do that? So I’m not sure which of the customer service reps is correct. My name is Gary Weisbrich, and I would still like to be able to return it for a refund -$20 for shipping. Thank you

"Good looking and functional"

It fits my octagonal breakfast table perfectly and is vey functional with the cup and chip holders. The reason the rating is 4 stars and not 5 is because it looks like I’m going to have to glue some of the backing together and some of the felt at the folding edges after a few more uses.

"The item was very nice"

The item was very nice, a battery operated motorcycle. I just wish it had been for a six years old, instead for a three or four years old. I tried looking for a larger one but I couldn't find it. Anyway it was very nice and I received it on time. Have a Happy New Year. Waymond Billups.

"Horrible service tracking number never…"

Horrible service tracking number never changed always stayed as label printed. Fraud!!! Do not purchase from this website

"I love my 7 ft white irridescent tree"

I love my 7 ft white irridescent tree! I gave it 4 Stars because it's a little skimpy/see-through after a really good fluff AND a branch snapped off - not the entire hinged metal branch, one white branch. Every branch is needed so that was disappointing. I did it up so beautiful, I decided to secure it with a cable tie & keep it. If more break off, I'll call bestoutdor.

"Did not receive the product that I…"

Did not receive the product that I ordered,

"The tent is awful"

The tent is awful! As is the customer service! to be able to use it,
A second time and we had to
Use duck tape ! it barely made it through our event and and started to fall apart! This tent should be taken off the market and the sellers should be ashamed of themselves for selling the product!!!!

"The item was missing poles"

The item was missing poles, Had a duplicate that broke within 4 hours of the first use.

"Not ideal for Popup Events"

Unfortunately I was very excited for this shipment, but it wasn’t the popup canopy that I was searching for. Based on previous reviews, it looked like would be good for small business popup events and it’s not. This isn’t a popup canopy, it arrived in pieces and I didn’t realize until I had opened my package the morning of my event. Will be reaching out for a possible exchange or refund.

"The service is very nice would…"

The service is very nice would recommend 100%