"Fast and friendly service."

Fast and friendly service.

"Great service as usual."

Heritage Parts did a fantastic job of sending my ice machine parts in a very timely manner. Items were shipped the same day as ordered and received in two days. Pricing was good too. Thanks for the good service.

"I received the product quickly and when…"

I received the product quickly and when I called with questions customer service was very helpful.

"Fast and efficient! Found just what I needed at a great price!"

Easy to find the right parts for my equipment. Prices were very competitive. Fast and easy check out. Shipped and delivered exactly as they stated. Very pleased!

"Parts came quickly"

Parts came quickly, and were just right.
We had a PERFECT experience with Heritage!!

"The overall experience was very good"

The overall experience was very good, but your business model seems focused on contractors and not home owners. It is what it is and you probably won’t change it, but
if one day you want to be the go-to place for all of us for parts, help us answer these questions:
1. Why is shipping so expensive for small light weight items even for ground delivery?
2. Do I have all the parts I need for the job? Does the website recommend any?
3. Am I certain I am getting the right parts? Why are so many photos of parts missing?

Thanks for delivering the parts I ordered in a timely manner!

"Great part,super fast shipping."

Great part,super fast shipping.

"Parts good, shipping expensive"

You have the parts, your service is great, but your shipping costs are always very high.

"Thank you for the ease of ordering and…"

Thank you for the ease of ordering and the quick shipping

"Knew exactly what I needed to order."

Knew exactly what I needed to order.
Pricing was fine.