"Excellent Customer Service"

Excellent customer service - special thank you to Alicja for her amazing guidance when choosing both engagement and wedding bands.

"A Spectacular Experience"

I cannot put into words just how wonderful our experience at Holts has been. Sofia has helped my other half and myself at every step of the way, working with us to create a truly spectacular engagement ring. She worked tirelessly to find us the perfect centre stone after we discussed what we were looking for with her, and is so passionate and knowledgeable that every interaction with her has been an utter joy.

"A fabulous experience"

I had an amazing experience designing my partners engagement ring at Holts and the execution was exquisite. I would highly recommend Holts for their customer service and craftmanship. The whole process was an absolute pleasure. Alicija and Marianne are a safe pair of hands and were the best, and took the time and patience with me and all my questions to make my ring something truly special. When you experience this level of professionalism, you can’t help but be blown away. This company is a gem!

"The kindest, most helpful staff!"

The staff at Holts Gems are such brilliant people. They truly care about you as a customer, and work their hardest to make the experience the best it can be. I can't recommend them enough!

"Excellent Service"

Sofia was great from start to finish! Very personable, informative and helpful. Great customer service throughout and provided me with additional information to truly help me make the right decision. A true asset of the company!

"A smooth, professional experience from start to finish"

Sofia at Holts was extremely helpful when it came to designing the perfect engagement ring. She took into account my budget, produced a bunch of options and took all the time that I needed to help decide. She kept me updated on the progress of making the ring and the pick up experience was smooth and easy! Couldn't recommend Holts Gems any higher!

"Re-making of engagement ring"

Holts Gems were very helpful when I had to have my engagement ring re-made just before Christmas. Alicja was very professional and friendly and took the time to explain everything to me as the process was not straightforward. They made a fantastic job of my ring and I would not hesitate in recommending them.

"The team at Holts are so helpful!"

The team at Holts are so helpful!

They really went out of their way to help me choose the exact engagement ring. They are not pushy at all. I wouldn't recommend anyone else!

"Congratulations on your website"

Congratulations on your website. Simple in presentation and excellent taste. All the best for your company, as well as for your team.

"Great experience purchasing an engagement ring"

Alicja and Farah were both super knowledgeable and helpful throughout the process. They were happy to accommodate appointments around our work schedules and had my ring ready for me in record time. I definitely won’t hesitate to work with them again in the future.