"I would highly recommend Holts Gems"

I would highly recommend Holts Gems, Alicja and team are helpful, knowledgeable, and reliable.

"Very helpful"

Very helpful, patient and not pushy at all. I appreciated all the advice, and my fiance is delighted with her engagement ring. A particular thanks to Claire who was very knowlegeable and helped us throughout the process.

"My family and I have been visiting and…"

My family and I have been visiting and buying products from Holts over the last 15-20 years. Our experience at Holts has been amazing, the staff at Holts are exemplary with their knowledge and customer service. My recent experience was a few days ago and the patience shown by Amy in understanding my request was superb.

I highly recommend Holts to everyone !! Thankyou to all the team at Holts

"Most friendliest place in Hatton…"

Most friendliest place in Hatton gardens by far, very helpful and knowledgeable and i will definitely return again!

"Purchasing an engagement ring"

The team at Holts Gems were a real pleasure to work with throughout the process of finding an engagement ring for my partner.

I dealt primarily with Sofia (who was a superstar!) but all team members were knowledgable, accommodating and friendly. It helped turn a daunting and stressful process into something that was actually quite fun!

"Engagement Ring"

Being completely new to engagement ring shopping and with practically no understanding of what to look for other than a quick google beforehand and seeing something in relation to the four C's, I was understandably nervous about this endeavor. After all, this is meant to be the one and (hopefully) only time I would need to do this.

After visiting a number of jewelers in Hatton Garden trying to find my feet I came across Holts Gems.

Very simply the reason why I chose Holts was because, unlike the others, the conversation did not feel pushy. I didn't feel like I was being sold anything. Instead I was being educated and educated by someone who was not only friendly but also who really knew their trade. I wanted to get this right and Holts gave me the confidence that we would. Special thank you to Marianne who put me totally at ease and gained my trust.

As a final thought, the street entrance to Holts might look a bit underwhelming as a first impression but don't let that make you feel uneasy. It's a shared entrance with stairs leading up to the jewelers on the 2nd floor. Once inside it's a lovely space and very professional as expected.

"Alicia took a lot of time and effort to…"

Alicia took a lot of time and effort to find the perfect stone!
Many thanks

"A wonderful experience and a beautiful ring."

We’ve had a wonderful experience with Holts Gems. We wanted to make sure the wedding band matched an unusual engagement ring. They chose some beautiful rings to get the conversation started and give us ideas. They helped us to make decisions on a version that was beautiful and would stand the test of time. Everyone at Holts Gems has been patient, helpful and full of ideas. They have made the experience a wonderful one and we are both delighted with our ring. I wouldn’t hesitate to recommend them.

"Holts were fantastic"

Holts were fantastic! Their service was excellent talking me through diamond categories and allowing and supporting me to take my time to make decisions on the diamond and band combination. They supported the process every step but where never pushy or ‘salesy’ always ensuring I was happy and comfortable before proceeding even suggesting I slept on it before final purchase. Overall a brilliant service!

"I had a fantastic experience with Holts…"

I had a fantastic experience with Holts Gems. The whole consultation process was very smooth and I felt valued and appreciated as a customer. Would very much recommend! In particular Sofia was especially helpful and I feel lucky to have had her knowledge and support throughout, as I was looking for an engagement ring and she was very sensitive to both my budget and ensuring it would be a lovely surprise for my partner (even coming up with creative ways to find her ring size!)