"Flagship are absolutely shocking"

Flagship are absolutely shocking. I am so disgusted how they have ignored all the health and safety repairs that need doing. I have reported these repairs constantly since I moved in 6months ago and have been ignored and told they will be in contact... guess what they never get back to me. Dont show up for annual safety checks and generally do not care about the health and safety issues know this house I live in with two young children. Never ever again will I have a home with flagship nothing but bad experiences in only 6months

"Flagship are just the best"

Flagship are just the best. Prompt repairs and good quality stock.

"I have no concerns with the repairs…"

I have no concerns with the repairs made in the property , and found the staff good and helpful

"I never get contacted after reporting a…"

I never get contacted after reporting a repair, it took a complaint and 4 months to get a roof repair.
Communication is not just bad but none exsistant.

"Once you get past the phone call the…"

Once you get past the phone call the tradesmen are very good.

"I have given this rating purely because…"

I have given this rating purely because I feel that there are areas where repairs are some times completed haphazardly. Although living in accommodation which was originally Sheltered Housing this status has now been removed and there is no warden to check on elderly residents. Having said that I would state that I am relatively happy with my flat.

"Very helpful."

Very helpful.

"Draughty Back Door"

A new back door was installed before Christmas. It was very draughty.
Andy came today and found that a section of filler was missing and dealt with it. An excellent man, always professional, pleasant and efficient. Double glazed doors are not cheap so can't understand why Flagship doesn't have such work checked. It encourages poor workmanship.

"Flagship Homes, Jobsworth of the year"

Flagship Homes, the company that is continually inventing new awards to give its self, has a new one, ‘The biggest Jobsworth of the Year Award’. Over the Christmas period, former sheltered tenants were informed of Flagships Zero Tolerance policy to wreaths and Christmas decorations in communal areas, now they have topped that by removing all pictures, photos and ornaments in common areas. Its bad enough that most of us in sheltered accommodation are old, dying of cancer, loosing our marbles etc etc but now we have to come home to something resembling an internment camp, shame on you Flagship and I hope you enjoy your new award.

"Electrical Work"

I had the pleasure of Deyon & Matt T working in our home today.
Highly recommended duo, they were careful, clean working and made every effort to avoid too much disturbance to our home & contents.
Great job, finished with an explanation of what was what, they even added extra safety devices where required.

10/10 for cleanliness
10/10 for politeness
10/10 for work completed

They also were vigilant about doors, for our pets safety.

These two are excellent at what they do! Can’t praise them enough.

A very satisfied customer 👍