"I bought four KYB monomax shocks and …"

I bought four KYB monomax shocks and saved over $120, instead of buying at one of auto retailers.

"They have great prices"

They have great prices, but shipping is slow on some items. Call directly if shocks are needed quickly

"The order was shipped and arrived on …"

The order was shipped and arrived on time. I think they opened the boxes to check to make sure everything was in them. Would order again.

"Customer Service & Product Quality"

The new shocks I purchased were what I expected and were sent to me in the short time frame I was told I would have them. When I get ready to replace the shocks on my other vehicles I most definitely will purchase from these guys.

"I was lucky"

I was lucky, right shocks for the rig, not so fast on the shipping

"Phone manners were abrupt and gave …"

Phone manners were abrupt and gave impression of poorly trained staff. Took awhile to get my order. They provide the product at a reasonable price. Now to get them installed.

"The guys at Shock Warehouse."

Great guys to work with, really they are. And the Bilstein Shocks can't be beat.

Thank you,

"Que horrible'"

Tried to cancel order after several weeks of no shipment and no communication. After one MONTH received shocks. I had already ordered from a reputable company and installed. No return information with this order. No returned phone calls. They are on ebay now for sale. Thanks so much for your abysmal customer service. Never again.

"it took a month to get my shocks"

it took a month to get my shocks, during that time monroe has a rebate, but when i ordered no rebate was on, so i should have canceled order and reordered, didn't think that was necessary, i was wrong. the shocks are great, i will get over the rebate

"Received a defective strut"

Received a defective strut. I had to spend my own money to send it back. It’s been about a week still haven’t received a replacement or refund.