"XL Red Light Therapy Mat is a MUST HAVE"

I have been diagnosed with degenerative disc disease in my spine from C1 all the way down to S1. A L5- S1 fusion along with a C4-C5-C6 fusion that failed. Needless to say one can imagine the pain I feel with every movement made. Pain management only wants to do a surgery with a wire implant along side my spinal cord for pain relief. I don’t think so! I’ve done my research with the red light therapy and decided to try Novaalabs XLMat. (They also accept HSA and are FDA approved). I can’t tell you the pain relief that I experienced after ONE treatment. People, if you have chronic pain this is your answer to pain relief! I will be using this daily as directed. I can’t wait until after 4 weeks to see where my pain status is at. This is a game changer so far. A must try! They also accept HSA and are FDA approved. Can’t beat that!!

"This company had a great product and…"

This company had a great product and fantastic customer service their products are very healing and a wonderful addition to our lifestyle.

"I definitely feel this is making a…"

I definitely feel this is making a difference. I have arthritis in every joint and right now, I’m using my light on my right shoulder. The pain is lessened.

"Company is based in USA"

Company is based in USA! Well made product. Product came in 2 days.

"The product is easy to use "

I believe the company is a good one. Their product is also good. There can always be issues, despite the quality of the product.
Having 20 lights on the belt go bad, and the remaining light was showing an unsteady light, I felt it should have been covered by their warranty. However, the warranty requires 15% to be bad to be covered by the warranty, which would be 22 lights. The fact that I was 2 lights shy of having the belt replaced was frustrating, especially since I could see an unsteadiness in the remaining lights. I was told it was still usable so I tried to use the belt again. At that point, there were many more lights that were not functioning. I contacted the company again, and they started to process a replacement belt. A rather lengthy process. The response times from the company are pretty slow. That said, I will add that they were always cordial in their correspondence. I am not working at the company, so have no idea what process they must take at that level. And I have no idea if they are low on staff. Easy to complain, when a person doesn't know what is going on at that level.
The final word is this...I like their product. Their workers were only doing what was company policy. I am not happy that the belt was faulty, however, I am happy that the warranty was honored, and I appreciate their courtesy in their correspondence.

"Sure beats oral surgery!"

Looking for product to help with gum recession that I just found out about. As Retired Medical Professional, knew there could be something out there. Checked with dentist buddy who said Oral Care pro was worth a try.

"service and speedy delivery was on…"

service and speedy delivery was on point. I purchased the item for an upcoming knee surgery and can report post-op.

"I had a problem with my light…"

I had a problem with my light connection and you sent me a new one .

"This company has the best customer…"

This company has the best customer service in the world! I reported an issue in the morning and by end of day they had shipped me a replacement for my Sonic toothbrush! I don’t ever do reviews however I had to take the time to thank the whole team! I continue to purchase products from Novaalab because I can always reach them with any questions as well!❤️🙏

"Thankful for help"

The customer service is helpful and friendly. The one product I use has been helping with shoulder pain. This seems to be a reputable company to me and have just ordered another product.