"We ordered our fuel on 2nd December"

We ordered our fuel on 2nd December. We were advised delivery would be on or before 16th December. It didnt arrive then. I phoned and was told that they hoped it would be before Christmas. It was but I am sure only because I spoke(!) to them on the phone. Three times I was told that they would get back to me and they didn’t. Not impressed.

"First rate supplier !!"

As a new customer your service was excellent, friendly and courteous and very efficient, If this continues I shall have no hesitation in recommending your company to anyone should the opportunity occur.

"Fair price and delivered on time."

Fair price and delivered on time.

"An excellent supplier on whom you can rely!"

I’ve dealt with Moorland fuels since I was close to running out of oil in the freezing winter of 2010….. and my regular provider let me down. Moorland came to my aid and I’ve stayed with them since. They are easy to deal with, their customer service is second to none and their prices are competitive.

We are moving house out of their area - how will we manage.

Tip - ask for Wendy!

"Easy to deal with"

Competitive price through early ordering. Pleasant and easy people to deal with. Would have been 5 stars but they missed delivery by a day. Understandable but as Craig Revel-Horwood says, "I have to dock a point if I see a mistake."
Would always get them to quote.

"Polite and respectful"

Suburb, kind and excellent service both at the farm and at home alway polite and respectful

"Disappointed"

I ended up cancelling my fuel order as I was told the quoted 10 days was now going to be 14 days, as they were prioritising orders for people who had run out. I thought this a strange business practice - penalising those of us that are organised. The member of staff I spoke to was very feisty and said my remaining 300l would be more than sufficient to cover the additional 4 day wait. Unsure how she came to this conclusion as she didn’t know the size of my property or who lived there (aged parent). I wouldn’t recommend them and I certainly won’t be checking in with them for fuel prices when I next need to order more oil.

"First class service as usual."

First class service as usual.

"From the outset when delivery was…"

From the outset when delivery was agreed to the delivery of the oil I was kept informed .
The tanker arrived and my tank was filled .
I received the invoice and payment made over landline . Excellent .

"Great service as always"

Great service as always! Helpful and friendly staff. Good value.