Wildwire Guitars

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Customer Reviews about

Wildwire Guitars

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Dale Williams

5.00/5.00

"Fantastic"

Wildwire has a fantastic range of interesting guitars, and even more that aren't on display. There is a definitely a high end feel to the shop, but they also cater to customers with a smaller budget.
The service is fantastic, they really care about what they are selling, every guitar is fully checked over and set up so it is the best it can be and they are happy to make any adjustments to your taste.
It would seem their model is to gain customer loyalty through quality of service and product and I will continue to shop with them in the future.

14/01/2022

Hope Burns

5.00/5.00

"Great Experience with Wildwood Guitars & Leon Downes !!"

I had my heart set on getting my husband a Duesenberg USA Alliance Joe Walsh - Gold Burst - for Christmas but couldn’t find one in the states. I did find the perfect one online at Wildwire Guitars! I worked with Leon Downes, who was absolutely fabulous in explaining the import process and getting the guitar to me in record time. I would not hesitate to order from Wildwood again and send special thanks to Leon for making a very Merry Christmas for my husband !!

29/12/2021

Mr Nick Bather

5.00/5.00

"Gibson Customshop SG"

What else can I say! Super Transaction, amazing communication . The perfect place too shop.

22/12/2021

G. B

5.00/5.00

"Really pleased with my purchase"

Really pleased with my purchase. The staff were very helpful in helping me make the right choice and demonstrating the guitars for me. I gave them quite a wide budget and I was in no way pressurised into spending my upper limit and their recommendations started at the bottom end. I finally settled for one mid budget. plenty of choice and a wide range of brands for all budgets.

16/12/2021

Farrell

5.00/5.00

"New Guitar Purchase"

Absolute pleasure to meet Leon and the team today. This is a fabulous guitar shop with very patient staff who are knowledgeable, helpful and friendly. I couldn't be more pleased nor can I give them high enough praise for setting out a considerable amount of guitars for me to try. I eventually decided on a Slash J45 which just sound great. I could easily have bought two, such was the quality and range of the guitars on offer.
When I need another, as I surely will soon, I wouldn't hesitate to go back to Wildwire Guitars, and nor should you!

14/10/2021

John hewlett

5.00/5.00

"Absolute brilliant guitar shop,could…"

Absolute brilliant guitar shop,could not have been more helpful If you are looking to buy a guitar then look no further.Just to say thanks.

20/07/2021

CreepyCrow

5.00/5.00

"I was very pleasantly surprised by my…"

I was very pleasantly surprised by my experience with Wildwire Guitars. They were very patient and attentive in dealing with my sales and delivery enquiries before my purchase, without ever being pushy. There was a small issue with one piece of hardware on my guitar, but I have played a lot of guitars over the years, and this in itself is not uncommon in my experience. However, the level of service in response to this problem is something I am not used to in my dealings with other guitar shops. They fed my problem back to the manufacturer, and arranged for a replacement part to be sent out right away. They also ensured that the replacement part had been tested to guarantee that the problem would be remedied, along with a video showing how to fit it safely.They took the problem seriously kept in touch with regular updates until it was solved. This is the only time I've ever experienced such a utopian response to a problem with a guitar-related purchase. The guitar was reasonably priced too, and I'm happy to say that it's taken up the majority of my time since it arrived. I cannot recommend Wildwire Guitars highly enough, and I will not hesitate to deal with them again in the future.

07/07/2021

DG

5.00/5.00

"Great company to deal with"

Having bought guitars for over 50 years, I can honestly say that Wildwire Guitars are one of the best sellers to buy trom - they are prompt - provide great customer service and are a pleasure doing business with.

28/04/2021

John

5.00/5.00

"The best guitar shop I've used"

Leon was extremely helpful with my order of a PRS McCarty 594, an expensive guitar that I had some reservations about ordering online.

The guitar arrived the next day in perfect condition and was superbly packaged. I couldn't be happier and have no hesitation recommending Wildwire guitars.

31/03/2021

"Simon Hawthorne"

5.00/5.00

"Leon helped with advice up front and…"

Leon helped with advice up front and then had a very speedy next day delivery on a guitar for my daughter. I had a small issue with the delivery but he offered solutions along the way. How a business deals with issues is the real test of any, and Leon at Wildwire was brilliant. I'll definitely be back in the future. Thank you!

17/02/2021
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