"It was the worst experience i ever had…"

It was the worst experience i ever had with a courier company.....i booked my consignment on Friday afternoon at 3:00 pm and was promised that it will be delivered the very next day i e on Saturday......i had opted an express service.. as my consignment had eatables ..
Inspite of paying the express delivery fee ,courier was delivered on Tuesday morning ....wherein all the eatables had gone bad
It was a mental harassment for me as my things were not delivered in the correct shape for which I paid so much....also the customer executives are not helpful at all....very rude .
The consignment number was X79600792

"I have ordered my courier import from…"

I have ordered my courier import from Kolkata on 31/01/22 and got the delivery by DTDC on 03/02/22 which is an excellent service. Everything I have received in in intact condition.

"Excellent experience"

Bharat, was really very supportive and made it so easy for me. Pickup and drop of my boxes was very smooth. He went extra-mile and got it delivered the same day I asked him to deliver.

"Very prompt service"

Very prompt service. It took only 3 days for them to deliver my parcel from UK to India. I would like to thank Bharat for his help and efforts during the whole process. I am for DTDC for future services.

"It is very prompt very courteous service at your end special thanks to Shree Chandan and Bharat."

It is very prompt, very courteous and professional service at your end. Special tha js to Bharat and shree Chandan.

"Easiest parcel do spatchcock service to india👍🏼"

I brought my parcel to be sent to India to DTDC office in Feltham
It was the first time for me to personally bring a parcel to the actual depot and I was pleasantly surprised to get the service from Bharath who was very courteous and helpful
He helped me with the paperwork viz. customs forms and other relevant labels
I would recommend the company to others and also use it myself again

"Worst service ever"

Worst service ever. My father had sent courier on 25th Oct hoping to reach it for Diwali in time but it was sitting in Delhi from 30th Oct till 10th Nov. Its out today but London. I am really not sure how long it would sit there before getting dispatched for its destination Glasgow. I am going to India in 2 days time making me unavailable for taking the delivery. With no timeline for delivery this is the pathetic service. Can't be trusted at all. Not recommended

"best courier service in world i am…"

best courier service in world i am being using dtdc since past 10 years

"Worst Courier Service."

Worst Courier Service.
I wanted to ship my parcel from India to the UK. Earlier they said it will take one week to reach you and collected my parcel on the next day from India. But for the next 15 days, it just sits at Delhi Airport.

Every time I call, they say it will be loaded on the next flight and keep repeating the same.

On discussing with their manager (Anil) he yelled at me saying - let us know if you want me to send your parcel back to home or bring it to the UK.

After 15 days they told me that they have received my parcel in London and will be delivered the next day with dpd and asked me to pay the charges.

Once I paid, now the real game begins. Neither I got dpd tracking nor they are receiving my calls anymore.

It's been 25 days and I haven't got the parcel yet.

I feel more than cheated. Worst service, Worst customer care, Un-professional behaviour.

"I had sent a parcel to india from uk"

I had sent a parcel to india. Parcel was worth only £23. They asked my recipient to pay KYC (rs. 2300). Anyone sending parcel to india from uk shouldn't have to pay if the parcel worth is £50 or less. So guys just avoid sending parcel from dtdc or dpd local. They are robbing people in a day light. I had sent so many parcel from royal mail to india they never asked my recipient to pay KYC. So guys heads up.