"PATHETIC COURIER SERVICE"

If i could i could give them minus stars i would do that too. PATHETIC courier service. My parcel has arrived to them since 31st of july. It shows when i track on their page but they have still not delivered it to me. I have been given a dpd tracking number which shows nothing. Although dpd delivers next day. When i call them they have many excuses. Cheats!!!! I WANT MY PARCEL 📦. I have also told the people back home in india not to use them to forward parcels for uk because these people are dodgy!!!

"Tracking number 520904047090 and DTDC…"

Tracking number 520904047090 and DTDC are making fool as they are asking custom charges to release the courier from Delhi, even I have sent only £10 items from the UK to India and they are asking for 2500 INR charges for customs clearance? Why

Do not cheat your customer and please tell before if you want more charges

I know from where I have booked shipment from and I have sent lots of things to India but never asked these charges

Whether I have booked directly via DTDC or via the third party, the ultimate parcel is getting delivered by DTDC, who is absolutely a cheater in every case. Why someone will pay around £25 for the £10 items

Custom usually charged on electronics and others items, not on sending the gift of T-Shirts, you are making fool to customer

Also, you will be charged no custom if items are less than £135 as per the URL below

https gov.uk goods-sent-from-abroad/tax-and-duty

"Worst Courier Service"

They didn't contact me for my parcel.
And asked me for extra charges saying that they attempted delivery but I was not available.

It is the worst service please do not use this service

"Probably the worst courier service I've…"

Probably the worst courier service I've ever had the misfortune to to have a delivery sent to me by. Tracking shows nothing, customer support are clueless & unhelpful, I passed around from department to department without any help whatsoever, tickets get closed as soon as you open one without response or reply & emails go unanswered. They don't have a clue where my parcel is. Do not even contemplate using this pathetic excuse of a courier - EVER.

"Shockingly bad"

Paid extra to upgrade my service to Saturday delivery. Called customer services at 8am to try to get a rough delivery window, guy who answered the phone sounded like he was surprised that’s it was coming on a Saturday. I told him the service was showing Saturday delivery and he just said it could arrive anytime before 5pm.

I waited around at work all day on a Saturday for the package to arrive but DTDC never turned up. Customer services now won’t answer the phone.

Shockingly bad service.

"Ls16mma driver is dangerous and not fit for driving"

Driver with number plate Ls16mma overtucked me on single line where was roadworks. I Was forced to emergency stop the car to avoid crash. It was about 8:45 last Saturday. I have photo of the van, it looks he has been in accident before. The rear door was a bit hammered.

"Delay of 25days / One of 2 box missing"

Paid to pick-up 2 boxes on 18Nov2020, as website said 'Same day pickup'.
Actual pick-up 26Nov2020.
Actual deliver 12Dec2020 (where website said 3-4days).
WORST: Only 1 of 2 boxes came in broken condition, I am following on status of 2nd, no response!!!

"They are not helpful and they are very…"

Very poor service and disappointed.They are not helpful and they are very rude and telling lies .Avoid DTDC. Totally NOT recommended.
DTDC agent from Croydon hold my parcel more than a week .I wrote a complaint letter to general manager no response.

"21 days to deliver a 5 day service !"

This company is DPD's partner for international deliveries to India. Completely incompetent company. Dpd service booked through interparcel should have taken 5 days. The export/delivery partner DTDC took 21 days to deliver. Used again recently hoping issues resolved , however appears to be the same again. Avoid DTDC or any company that is partnering with them to deliver your parcel to the destination country

"What Customer Service ???"

What Customer Service ???
These people are rude, unhelpful , argumentative ,
have no skill in providing customer care . They cannot answer simple enquires.