"Where's my bike?"

My bike was collected from Taunton 6 weeks ago and has never arrived at my house in Suffolk. Despite several emails from myself and sender we have been met with excuses then subsequent silence from this company. I would NEVER risk using them again. I am very suspicious of the good reviews I have read. They just do not care, it seems. Meanwhile they have taken the sender's money. No compensation has been offered.

"I’m having a terrible time with this…"

I’m having a terrible time with this company three weeks down the line and still no bike . E mailing daily and not getting any answers !! I’m so upset my son is waiting for his new bike and the school run is a nightmare . I really hope that I will come back here to day it’s sorted but I am feeling really hopeless it cost a lot of money £78 pounds to get a bike from Northern Ireland to London that I bought on eBay it’s a children’s bike and when the box was delivered the buyer first said they told him to take the pedals off but he didn’t have the tools I though the whole point was getting a box to put the bike in directly ?? Then the courier said they couldn’t collect as they hadn’t been paid by cycle sent the seller is so annoyed also and can’t get any satisfaction from this third party courier the cycle sent message and customer service email doesn’t respond to Any questions . I’m just at a total loss can anyone advise me !??

"To Be honest I read some reviews and…"

To Ben honest I read some reviews and was abit worried, but my bike got to the buyer in quick time. Only negative I recived no tracking number when they collected it. And they came to Try collect it on the day I didn’t say...and the day I did say they didn’t collect it. But collected it day after. Overal did it’s job

"Very quick efficient service"

Very quick efficient service. Thank you!

"Couldn’t be more helpful."

Couldn’t be more helpful, very efficient, easy to deal with and delivered as promised. Definitely use them again!

"Very efficient service"

Very efficient service, delivered on time as promised. I would use this service again. Highly recommended.

"Amazing service"

Amazing service! Extremely efficient - Would definitely recommend

"Collected and delivered as planned"

Collected and delivered as planned. Bike turned up in perfect condition. Can’t fault the service at all! A*

"Collection all went to plan"

Collection all went to plan - highly recommend

"DO NOT USE THESE POTATOES"

If you would like a CycleSent anywhere then I would highly recommend you don’t ever consider using CycleSent.! Got told more lies than the elephant man . “Sorry it’s not our fault, the courier didn’t know how to use his scanner” CRAZY! AVOID AVOID AVOID AVOID . Don’t bother trying to ring their customer service number either unless you want to be greeted by a man who sounds like he’s drunk in the bath.