"Exceptional service from Will with the…"

Exceptional service from Will with the installation of the charger and explained how everything should work.
Had an issue with setting up the account so got in touch with customer care team and wasn't nice experience first hand which made me to stay on the line for 37 minutes .

"Super quick install"

Super quick install, friendly installer and very efficient.

"Amazing service"

Amazing service from Matt today. Great communication and really tidy installation. Quite pleased with the results.

"Very good install clean and helpful…"

Very good install clean and helpful thanks for your service

"Going the extra mile "

What a great service and a special shout out to Lucy Davenport, she went above and beyond all my expectations and made the process so simple and all sorted in one call!

Would highly recommend!

"Absolute minimal contact from this…"

Absolute minimal contact from this company since 08/01/25, did the survey and no answer at all , rang on numerous occasions to be told I was top of the list. Contacted Tusker that I lease the vehicle through and still no contact. They arranged a video survey for 27/02/25 at 1100, didn't show, rang them to be told that guys previous appointment over ran and that he would be in touch, now a day later and still nothing.

"No support out of warranty. "

I had an Indra Smart Pro installed by Charged EV in 2019. This is now cracked at the back and coming off the wall after general use. I contacted charged ev to tell them about the issue, completely understanding it would no longer be in warranty but asking for a price for an out of warranty repair.

They advised me to simply go somewhere else. No idea who to approach at this point becuse they installed it?? They literally do not want to know.

Please keep in mind that once your product with them is out of warranty they will simply advise you to go away if there’s problems.

To quote: “The unit and installation are out of warranty so the works can be done by any 3rd party. We would suggest finding someone local who can check this and secure the unit.”

"Alex just got on with the job"

Alex just got on with the job, as it wasn't an easy installation, we could see he was as happy as us to have accomplished this job. Brilliant service.

"Great install"

Great install! Zac was prompt and really informative about everything to do with the install. He did a great job, it looks great and it was done in no time! Thank you.

"Very efficient installation "

A little bit of confusion over our installation date but installation was great. Mark is the gentleman who installed our EV charger, very efficient and helpful. He went over and above working extremely hard, all on his own.