"Great place to hire a boat!"

Lovely clean boat, competitively priced. Reception staff very good, young gentleman with glasses, very polite and helpful. Could have done with one more member of staff doing the boat demos, but it was low season so can't complain. Will defo be booking though herbert again!

"Excellent value, great service."

We were complete novices to boating, they showed us everything and explained everything in simple language. Very welcoming and very helpful. We would definitely use Herbert Woods again!

"good holiday"

Was a good holiday. Very enjoyable. Staff very friendly and helpful. Had an issue with the dvd player not working and a leaky toilet but other than that a very nice boat

"So well organised"

The company were very well organised and professional.

"great location nice accommodation."

Accommodation great, only criticism is the showers need updating. Great location would be nice if there was somewhere nice to eat within walking distance. Plenty of nice eateries if you are willing to drive. Staff at Herbertwoods very helpful. Boat hire good and a lovely way to see the broads.

"Waters edge splendid"

The cottage was spotless. On a lovely part of the river,although a short walk from the boat yard also very spacious. Had no problems what so ever. Would recommend to anyone.

"1st class service"

Great value and a very enjoyable holiday.

"Whant great week Holiday call on herbert woods"

Every thing about Herbert Woods is very good we would recommend this company to anyone We had COOT COTTAGE for a week and it was great.

"SHOULD HAVE BEEN LUXURY BUT NOT QUITE"

We hired a boat from Herbert Woods for the third time and booked a last minute holiday on The Broads.

The boat we had was deemed luxury but sorry Herbert Woods it didn;t quite match up to that.

The kitchen was not designed very well as the crockery was up the step and in the living room cupboard. There was an insufficient bin located on the working surface where food was prepared, I asked for a free-standing bin which they supplied.

The weather in March this year was abnormally cold and whilst the boat had heating we were required to pay a further £100 for diesel at the end of the holiday.

The duvet supplied was not adequate but luckily I had brought my own.

There were only 2 of us which was just as well as the 2nd bedroom was claustraphobic and we would have felt overcrowded with more persons.

Despite my negative comments, which I'm sure they will take on board', I would holiday with them again as mainly the staff are friendly and helpful.

"Proper, old fashioned decent customer service!"

Herbie Woods have been around forever and I remember them being friendly and helpful 30 years ago. Smartened up now but the office staff were unbelievably helpful over everything, our boat was ready early and had everything it needed. Everyone we spoke to were friendly and down to earth and even had a sense of humour! Well done guys, you made it an easy and fun family holiday, we are keen to come back and will definitely be interested in using HW again rather than a big chain.