"Staff Great"

This holiday was OK, I'm glad I went but would not repeat it. We were a party of 6 adults and the living accomadation did not really cater for that. But the room on the boat was no more than I expected, its a floating caravan. The big down side for us was the stench of the toilet facilities, maybe because no one else has mentioned this we were unlucky and should have reported this, but at times it was unbearable. It was not dirty facilities but just very smelly. The boat was clean and the actual toilets were clean. I must congratulate the staff who were very nice and polite at all times.

"'Does what it says on the tin""

Great boat, lovely holiday. Herbert Woods staff were very helpful and efficient, both the admin team and the boat staff. A very nice gesture was the welcome bag with goodies to start our holiday with. Several essentials were also on the boat as an aded bonus, loo roll, matches, tea towels.
I would highly recommend Herbert Woods, far better than the boatyard we had used on our last Broads holiday.

"Good, reliable service"

Booking easy, boat ready and available on time, clean and well appointed. Driving etc well explained. One cabin rather clostrophobic as under the rear deck but OK for youngsters.

"A superb holiday, everything was great."

A big thank you to Herbert Woods for an amazing holiday. Our boat, the Royale Light was a floating hotel. Fabulous! It was luxurious, well equipped and spacious. Easy to drive and smooth. It was very well cleaned when we arrived and we had a helpful man to show us how everything worked so felt confident from the start. Staff on reception were very helpful. The boatyard was clean and looked lovely. Everything went well and we really enjoyed our time on the broads. We did have to call out when the television had no reception, they came immediately with another aerial, it seems the old technology , ie the manual aerial works better than the new one ! Arriving back all the staff were ready to work, what a good operation. Thank you for making our holiday seamless.

"Absolutely amazing no hassle, gorgeous scenery and a fantastic week aboard supreme light"

This was our first time on the norfolk broads and it won't be the last. We hired supreme light, and couldn't fault it. If I were to change anything at all it would be a simple improvement of placing a mirror to enable me to see when hair drying, the only eye level mirrors were in the bathroom. The weather was very kind to us therefore enabled us to steer from top deck, catching the rays and getting better views.... Dual steering...highly recommended.
We travelled as far as beccles a lovely place, another favourite was ranworth, free mooring, with all amenities and lovely walks. It was great having the choice to moor up in a commercial mooring, pubs,shops etc or mooring up in the wilderness, no hassle were ever we chose. What struck us: was just how friendly other people were towards helping mooring if needed telling us great places to visit etc.
However we did comment to each other that we wouldn't of liked being on supreme light with others, although it accommodates 6 people we found that two of us made our boat and holiday more comfortable. We we always hire a boat with ample space.
Herbert Woods were very kind and informative so no worries there, a highly recommended holiday thank you

"Ship-Shape in all respects"

We have just returned from a boating holiday on the Broads and can honestly say that the organisation at Herbert Woods was extremely efficient due to the professionalism of the friendly staff.From the initial check in , pre-departure briefing , demonstration to our return and check-out , our needs were perfectly addressed and we recommend this company to first-timers and seasoned boaters alike.

"Very professional team and excellent accomodation."

Right from our arrival the staff were very friendly and helpful and our cottage was amazing with all mod-cons! There was lots of information inside for things to do and local walks etc., The cottage was right on the riverside and very peaceful, we hired a day-boat and went to several places on the river, it was great and very relaxing, just what we needed - thank you Herbert Woods!

"Worst birthday present ever"

My wife booked a week on the broads for my 60th birthday which was a lot of money. She booked for 1st Feb i know we did realise it would be cold but did not expect what we got. The staff were great they were very very helpful and could not do enough for you. The weather we had was very very cold and whatever we did we could not keep warm. The problem was that you could not drive the boat from the inside as the windows were steamed up all the time. It would have been good if there was some form of heater to keep the windscreen clear. So the boat had to be driven from on top and in sub zero temperatures with rain,hail,snow and high winds thats not the best place to be. The heater was a waste of time it never got the boat even anywhere near warm it made so much noise that you could not sleep with it on and if you left it running all night which you needed to it would run the batteries flat. The other thing was that the heater used the diesel from the tank and it used as much fuel as it did to drive the boat about. I have a large caravan with a gas heater with under floor hot air pipes this only costs a fraction of the boat heater. When you had the heater on at night the boat reeked of fuel and there was so much condensation it would drip from everywhere so you had to sleep under the covers and by the morning everything was soaking wet. We had one warm day out of five we had booked for the week but we were so cold that we went home two days early. I got home and went to bed i was very ill because of the cold it was four days before i felt well enough to get up. I had a problem with my kidneys going to the loo all the time and through the night which i have not had a problem before the trip. It is now june and i am still having problems and have been to the hospital several times for tests. I know everyone told us it was going to be cold but the least you expect is that you would be able to drive the boat in the warm if you need to. Its no good saying you should have gone in the summer as my birthday is in February.We thought it would be a great adventure but there is a lot more i could write but you don't need me to waffle on too much more. We did contact the boat yard about the holiday but nobody seemed to bothered they said you knew it would be cold. They did offer us a 5% discount off another holiday but this one has put me off boats forever.

"Boating made easy."

Great friendly service, would heartily recommend.

"The Norfolk Broads is a lovely holiday"

We had 2 boats for a long weekend and shared with our family,it was to celebrate our 50th anniversary,we were able to take it in turns leading and we had a wonderful time.
We did have problems with both boats,ours had a blockage in the shower tray,and the other boat were having trouble getting the roof up and down,we called the yard and arranged for the mechanics to meet us,and they managed to sought everything out we were delayed for about 2 hours and it did not spoil the holiday.
It was lovely having our own toilet and bathroom on the boat as there were 3 in total as the were both big boats.