"Pure Boating Pleasure!"

Having just returned home from my first time on the Broads, I wanted to say how impressed I was by Herbert Woods and their boat 'Silver Light 1'. Although two out of our four man party had been on the Broads before, i hadn't and wasn't sure what to expect. The boat itself was excellent. Very clean and well kept and, with the excellent tuition given to us when we picked it up, very easy to use! We did have to call the engineer out to sort some minor problems, but they were small issues and they guys were more then helpful, one even coming out at 10pm at night! Everyone that i dealt with from Herbert Woods couldn't have been more helpful and i would fully recommend them to anyone.

"Great holiday"

Just returned from a fabulous holiday with Herbert Woods.Four first time boating pensioners enjoying a great week.All the staff from reception to the boatyard were all very helpful would definitely holiday with you again.
thank you.

"Shocking company"

Our toilet had trouble from day 1, as novices to boating was unaware that this was due to it not being pumped out prior to us taking.
Called Herbert and told to wait for engineer who currently is stuck in traffic on Acle Straight.
Went to the location they instructed, waited 2 hours, no one came so called again to be told that nobody was ever coming!!
Don't like being lied to and wasting a day of my 6.5 day holiday!
Sorted out the problem with another company and was informed that it probably hadn't been pumped out for some time!!!
Disgusting!!!!!! I spent the last few days pushing someone else's poop through the toilet, breathing in nasty spores!!!
If I had to contend this sort of problem at a hotel, I would walk out! Unfortunately when you find yourself in the middle of the broads, you don't have that option!
What I did expect though is when you call the company they do not lie that they will help and not intend to turn up when promised!!

"Boat was 'shabbier' than I expected and the certificates aboard were out of date."

Boat was 'shabbier' than I expected and the certificates aboard were out of date.

"Great holiday, great service"

We have just spent an excellent week on the Broads; perfect weather, beautiful scenery and great service from Herbert Woods. We arrived after office hours on Friday evening and were given sound instruction so that we could handle our boat safely. The boat itself, Princess Light 1 was a little dated, but we booked at the last minute and the images on the website prepared us for that. It was however, spotlessly clean and had everything that we needed for the week. Handover of the boat when we returned to Herbert Woods at the end of the week could not have been easier. Staff were friendly and courteous. We would certainly use Herbert Woods again, but would book earlier and go for a newer boat.

"Great service from the time we walked through the door."

We hired a boat for a friends stag. The deposit was hefty but this was returned in full at the end. We were checked in quickly by the reception desk and shown our boat on time. The only hold up was the man who comes around to do the brief training exercise as we waited almost an hour for this. Other than that the boat was clean and we had no issues on the water. Very enjoyable weekend and will definitely use Herbert Woods again in the future.

"needs to get ontop of boat maintanance"

recently rented the gliding light 2 from this company and on first impressions i was blown away.but shortly after the excitement of getting underway we started to find issues with the interior of the boat. the floor smelt the door handles were very loose and even worse then that when it rained the window above the main area leaked onto the floor and sofa(passable reason for the smell) there was small rips in some of the leather and in general the boat should have been better kept considering the amount of money it costs for what is really only 3.5days on a boat.in short look around because altho the reception and out side look is very nice on closer inspection the boat wasn't looked after

"Fantastic In Everyway!"

Found the place nice and easily. Was quick and easy sign in with friendly staff. Then shown to our boat, then allowed time to get all our stuff sorted and then shown all around the boat and how to use it etc by yet more really friendly staff. Was underway by ourselves very quickly after being made to feel comfortable controlling the boat. Travelled down to Great Yarmouth Yacht Station and back again the next day. Easy return and helpful staff assisted with bringing the boat back in. Unloaded and returned all paperwork with ease and effecency. All staff are really friendly and helpful. Everything was to a high standard of cleanliness and comfort which was alot better than i expected. Highly recommend. Great value for money and Fantastic experience. Will hopefully be returning very soon.

"We had a brilliant time!"

We spent the June half term week on Royale Light (one of H Woods Elite Class boats) and we had fantastic fun. Neither my husband or I had ever done a boating holiday before and so we set off with some trepidation. However, all the instruction we got on how to use the boat was excellent, the boat itself was lovely with every facility imaginable and in beautiful condition. When we picked the boat up, it was so clean and H Woods had left us a little welcome pack which was a lovely touch. We spent four and a half days sailing up and down on the Broads. We found some lovely pubs, had some lovely walks and, on the day it was raining, spent the day inside the boat playing games, eating too much and watching telly - perfect. The kids absolutely loved it. I would recommend this holiday to anybody and we will definitely do it again. The only thing to watch out for (which is nothing to do with Herbert Woods) is the mooring. Get in early to avoid disappointment - the popular moorings (near the pubs) get really busy quite early in the day so you have to time things right if you want to go on a particular walk or go to a particular pub for lunch. Also, some of the nature walk moorings are very popular. Overall - I give five stars - excellent short break!

"Great !"

Great holiday, boat clean and well equipped. Staff friendly and very helpful.