"Another lovely "Broads" experience"

It was great and we were able to introduce our friend visiting from NZ to some of the wonders of our lovely natural world in Norfolk where we live. Some of the strange attitudes of other boat users - speeding along with little or no regard for safeguarding nature, conservation or indeed fellow human beings, sadly this was a downside but no fault of the company.

The boat was fine and on our last morning our engine battery failed but as the sun shone and we were moored in an idyllic split it was no hardship and the company response was excellent.

What could have been improved ? Only two things probably - the pre holiday info about the boat seemed minimal (e.g. need to pre book microwave and need for low voltage hairdryer). The pre departure handover/instruction was a bit minimal too and we needed to check several things before signing agreeing to it all on a list. No rope skills shared and more emphasis should be given to the quality of info in 'skipper's handbook.

We would go again with this company.

"Exactly What It Said on the Tin!"

The accommodation was comfortable, clean, spacious and fully equipped for 9 people. Despite being located in a busy boatyard it was peaceful and private with a lovely view over the marsh. We were well located for attractions roundabout but could easily spend the day 'at home' if we chose.
Whilst I looked for somewhere decent my main criteria was to find somewhere with walk in shower and ground floor accommodation as I am partially disabled. This site delivered in spades and also had ramp access rather than steps.
The local shop and Lathams had everything between them and the members of staff we met were friendly and helpful.
If circumstances permit we would come again and would recommend it to friends.
Also, full marks to the Bridge Inn at Acle - excellent food, plenty of it and all served up by very friendly, helpful staff.
Our nitpicks were:
Poor lighting and pillows in the bedrooms - not possible to read in bed.
No washing machine provided nor was there a laundry on site. We were only there for a week but any longer and it would have been appreciated.
My brother and brother-in-law took one look inside the pub at the entrance to the site and immediately went elsewhere for a pint! It did not do the site any favours.

"A brilliant Broads break, wonderful waterside location"

I took my 95 year old mother in April 2013. The cottage was perfect for a person with disabilities, ie ramped access, spacious one-level accommodation and en-suite facilities. We thoroughly enjoyed our holiday, very relaxing and ideal location for exploring other Broads villages.

"out standing service"

The Staff was very friendly the boat was clean would use again

"Herbert Woods - Evening Light 3 19 to 26th June 2013"

The reception and handover at the boatyard was excellent and the boat was clean and ready to go at the appointed time (2pm for the"Elite" boats). Mechanically the boat was faultless and didn't use a drop of oil over the week. All the electrical equipment worked properly and even the tv reception was mostly good.
This boat is of the sliding roof type, having a large moveable panel on each side. Our week was pretty windy and we found the draught around these panels so bad that we had to stuff the gaps with towels to let the heat build up in the saloon. The gap between the panel and the draught proofing was, in some places wider than my adult male thumb, so it just appears to have been badly fitted. I should say that once we stopped the draughts the warm air heating was very effective. Over the week, including use of quite a lot of heating, we used 56 litres of diesel cruising about 6-7 hours most days.Seems ok to me, but I did think a charge of £ 1.40 per litre is a bit steep for red diesel which I understand has much lower tax than road diesel.

All in all, a very pleasant experience with Herbert Woods.

"the most relaxed holiday I have ever had !"

I would recomend this holiday to anyone who likes water but in a peaceful friendly setting. Herbert Woods did us proud no fuss no worries just one of the best holidays I have ever had

"excellant"

We found all staff helpfull and were a credit to the company as my husband has a serious lung condition your staff were very considerate and made sure all equipment was working and helped me to load the boat from and to the car l cannot thank them enough they made our holiday most enjoyable and we will certainly recommend herbert woods to friends and family also we found the boat clean and well equipt

"Onr hell of alaugh!"

This was our first encounter of boating on the Broads and we had a ball! This was our present to aunty and uncle for their 50th wedding anniversary and we could not of given a better present for them to remember.
The only downside was we felt the cruiser was a little tired, we would have liked something more up to date. When we go again, which we certainly will, we will look carefully at all boats available for comfort and especially the heating system necessary for the cold evenings and nights.

"Fun in the sun"

First time for us so nothing to compare. The boat was good but would not like to be on board if the weather was not good.
Thought the broads would have more pubs and stuff along the water ways.

"The most uncomfortable boat in the world"

We picked up our boat in a cold spell, but we werent worried as we have a motor home and we have camped in mid winter many times. But unlike our old camper the boat dident have have double glazing! The heater in the boat was not very efficent, was also very noisy, and could not be used at night!
The main cabin had holes big enough to put my fingers through, all along where the canopy was meant to fix to the windscreen, Another window fitted so badly the wind rattled the glass for the whole time we were on the boat (which wasen't long)
After the first night, we returned to the boat yard and I drove home (we live in Norfolk) and got extra duvetts pillows etc as we had only been issued with one duvett.! Spent the rest of the second day stuffing newspaper into as many of the gaps/holes as we could but were just as cold the second night .
We decided to cut our losses and go home ,when packing , my husband left a clock on the boat, he rang the boat yard, on two consecutive days to see if they had found it . Eventully was forced to drive to the boat yard and retrieved it himself.
The lesson we learnt from this was don't holiday with Herbert Woods