"Just communicate only by email without…"

Just communicate only by email without customer service people to call for remind some "urgent" matter. If someone can give me some call for urgent matter such as document submit that would be helpful.

"Very convenient logistics"

Very convenient logistics, and the service is also very good. There is someone answering the phone 24 hours a day, and the service is in multiple languages, which is very convenient. I will use this company again for my next move

"Seamless door to door delivery"

Seamless door to door delivery, well within the quoted timeframe. They asked a few extra questions prior to shipping to ensure customs would have no issues and everything went smoothly. I loved the tracking feature (although a little clunky from my phone) as it was great to follow the progress & path of the ship. Lovely staff & delivery/collection drivers with impressive timing, both within their tight delivery window. Wouldn’t hesitate to recommend or use again

"Sevenseas provided excellent service…"

Sevenseas provided excellent service for shipping my goods ro Australia. Highly recommended.

"Why would you use anyone else!"

The process to ship an item, from one country to another has become very simple.
My brother received a small pod on the day agreed upon, that POD was containerized with other items, loaded on a ship, and sailed to where I live. The documentation was easy to complete, I enjoyed tracking my POD across the ocean and to its destination port. I decided to pick up the contents rather than have them trucked to my home, and the change to make that happen was again a breeze. Thank you Customer Service for your constant updates and assistance!

"My Recent Experience of Seven Seas"

From the start, I explored various other companies online for transporting my things. Seven Seas was by far the easiest website to obtain a quote from. I have used the company in the past and for these reason, I chose Seven Seas. I had not used them for some years and the process had become digitalized. I needed to call the helpline several times for guidance and I found their customer service representatives to be polite, friendly and helpful.
I have also found that Seven Seas are very good at providing ongoing information as to the status of your package.
I am currently waiting for my goods to be delivered and I am confident from the service I have received to date that this happen smoothly and efficiently

"Incredibly slow processing time"

I was contacted after I complained about shipping times and was assured that the customs process should take a week and two at most. It has now been over two weeks and there has been no contact and I'm now seeing an unexplained "Delay" listed on my tracker.
I used a different shipping company for a separate box and it was released immediately. I dislike that there is no communication about the delays and no updated timeline.

"Moved from France to HK"

Moved from France to HK. Everything is clear, documented, accessible online. There is also plenty of video guides. I had to add more boxes than expected, customer services was quick to reply. The tracking was good and reception in hong kong smooth. Flawless service, I totally recommend

"happy client "

The service was good ,just the website could be a bit more easier to update otherwise happy with the service !

"Extremely efficient and friendly service"

We booked Seven Seas just a week prior to our move to Hong Kong and we could not be happier with our decision. I made use of their customer service multiple times, and they patiently guided me through the process which at first can seem daunting. The pick-up service was well organised and a friendly experience. Tracking was accurate and clear. My only criticism was that the step of boxes going through customs upon arrival wasn't communicated so we had a week delay to when we expected delivery but this was minor. The delivery to our flat was also well organised and efficient. Overall, highly recommend and we will be sure to use Seven Seas again!