"This Car is what you have, yourself. "

The vehicle was not of the expected standard .... the Avia staff from Zagreb laughed at us.
More respect for the customers and more interest in their needs.
Little interest in the delivery (take pictures of the damage if you want) and a lot of checking at pick-up

"Good service"

Excellent car. Good service.

"I was glad of that rent"

I was glad of that rent. I will lbe glad also If I will received back my deposit faster than 30 days. That is not ok... ;)

"I will never hire again "

🇬🇧First of all, I want to explain why I give one star (since I can't give zero). This company ruined my trip financially. Why? Because I did not have a debit card, a requirement that is not common in Spain. They forced me to take out comprehensive insurance, something I did not want and which meant an additional cost of 600 €. I had taken out basic insurance, which was more than sufficient for the use I planned to make of the car. In all the countries where I have rented a car, they have been able to hold the deposit without any problem with my credit card.

My displeasure is such that I will definitely NOT recommend this company to my friends when they need to rent a car.

🇪🇸En primer lugar, quiero explicar por qué doy una estrella (ya que no puedo dar cero). Esta compañía arruinó mi viaje económicamente. ¿Por qué? Porque no tenía una tarjeta de débito, un requisito que no es común en España. Me obligaron a contratar un seguro a todo riesgo, algo que no deseaba y que supuso un coste adicional de 600 €. Yo había contratado un seguro básico, que era más que suficiente para el uso que planeaba darle al coche. En todos los países donde he alquilado un coche, han podido retener el depósito sin problema con mi tarjeta de crédito.

Mi disgusto es tal que definitivamente NO recomendaré esta compañía a mis amigos cuando necesiten alquilar un coche.

"Nice people doing a fine job"

Nice people doing a fine job, great new car, fast in, fast out, all well explained and clear.

"Insurance Cover "

Initially, I was disappointed with the way Car Jet Platinum Cover , didn’t include a fully comprehensive cover during the rental booking. Consequently, the staff at Avia Rent Car , explained more in details and advised to take an additional cover, so I can be fully insured during my rental.
Car Jet , need to be more transparent with their insurance company policy.

"Great service like nowhere else"

Great service like nowhere else. Help and support

"Autonoleggio molto serio"

Autonoleggio molto serio, parco macchine nuovissimo. Personale gentile e check-in e check-out molto veloci. Veramente precisi e prezzi competitivi. Complimenti

"Very straightforward rental"

Very straightforward rental. Staff were great! Probably got the worst car in their fleet but it got us to where we wanted to go and they didn't bother to look for any damage as it had so many scrapes and dents

"truffato "

Buongiorno,

Volevo avvisarvi che l'autonoleggio Avia mi ha truffato. Appena arrivato, ho messo a disposizione tutti i documenti e la carta di credito con cui ho pagato l'assicurazione riservata. Ho anche fornito la carta come garanzia, ma loro hanno affermato che non va bene, dicendo che era una cashback e che non valeva. Ho sempre usato questa carta come cauzione in Spagna, Italia e Grecia.

A quel punto ho proposto di utilizzare quella di mia moglie, ma si sono rifiutati anche su quella, dicendo che dovevamo pagare 210 Euro in più. Alla fine, per non rimanere senza macchina, abbiamo pagato ingiustamente. Vorrei chiedere spiegazioni su questa truffa.

Cordiali saluti,