"Nice and comfortable RV"

Nice and comfortable RV, drove well and had a good night's sleep the whole trip. Thank you!

"Not a great experience"

The RV was not in. Great shape. The air conditioner needed a recharge. The screens for the windows were broken, it rode rough and was very loud. It wasn't a comfortable ride, even the septic drain hose had a bad connection and was cracked. Too much money for such a used and rough Basic RV .

"Customer serivice is key."

Mike at State Road Auto in Lakemore, IL was great. He was friendly, profesdional and easy to talk to. He explained the rental process in detail and went over the entire RV with me. This was my 1st experience and he addressed all of my concerns. Mike eliminated my anxiety which lead to a great overall ecperience.

"Group camping event"

Group camping event

Camper was basic but worked fine.

"Worst experience - do not rent!"

If I could give this company no stars I would.
I ordered linens for 4 people and we never received, was told we would get a credit, never happened.
The motorhome we received had a bathroom door where the handle was busted and you couldn’t get the door open the guy doing the check list said don’t worry about this you have the insurance. Not sure how that helps to get into use the toilet. The interior lights/charging ports wouldn’t work. The generator wouldn’t run and in 95+ degree weather and 70-80% humidity it was miserable. Then on our way home from our awful adventure we were Pulled over because this rolling pile of junk on wheels had no running lights.
When we turned this rental back In we were promptly charged for a dump fee when we dumped the sewer and left everything as identified in the paperwork and for trying to start the generator to run the AC.
When we called the 800 line the lady was super rude and basically said there is nothing we can do for you call a different 800 number and express concern. I will never rent from these guys again.

"Horrendous company"

Horrendous company. Booked 7 months in advance. Got there early but we’re told to come back 2 hours later with a timed appointment to then wait another hour being ignored to finally be seen and find out all the people without appointments had got in front of us. We were literally first there and last to be seen. Depot is in the middle of nowhere in LA so nothing to do. Then to top it off a van wasn’t ready as it was being cleaned so had to wait another hour. This meant we had no time to see our first town on the road trip as we were 4 hours behind schedule.
Unfriendly useless team of 3 girls who didn’t care and didn’t know what they were doing. Horrible start to our holiday and would not use again and definitely not recommend. Avoid at all costs and use a different company!
Vans not all that either. We were left with the end of the day scraps. Our van was old and it felt it! Like a shed on wheels. Lots of things broke including window latches, kettle, fly screen was already broken, amenity kits were rubbish too. Beds were awful and to rub salt in the wounds we had paperwork for the van we should have had which was new and modern but had clearly been given to someone else before us. It completely tainted the start of our holiday and I’ll be letting our tour operator know too.

"Lee's RV and Boat Storage made the…"

Lee's RV and Boat Storage made the visit 1,000,000% awesome. I great team they got there.

"Very helpful and friendly staff"

Very helpful and friendly staff. Rental RV was clean and ready to go as scheduled. Check-out and check-in went very smoothly.

"Fast and simple"

Cruise America made it so easy for us to experience having a RV.

"was great"

Everyone was great