"I have rented from cruise America for…"

I have rented from cruise America for years now. Never had an issue. The employees are really nice. I made a reservation months in advance, and didn't realize I made it for the wrong date. Totally my fault I just wonder why I couldn't get a call a week before as a reminder this would have saved me from losing my deposit. I saved all year for this vacation and to lose that amount of money was a huge loss. I'm grateful they where able to rent me a much smaller one. We made it work. As a great service to your customers a phone call would be great we all have a lot going on.

"Very Kind Support"

Very Kind Support

"Rusty steps"

Rusty steps, smells from mold, old RV, staff not too friendly with some attitude...
Never again

"Rental place was very helpful with my…"

Rental place was very helpful with my first time rv rental
Everything went will no problems very clean rv ready to go easy check in and check out

"Booking was a walk in the park!"

I had to call and book my trip, because of system glitch, and my experience was wonderful. Matt Quintana, the CSR that helped me from start to finish, was absolutely amazing. He was so friendly, helpful, and knowledgeable. I haven't taken my trip yet, so I can not give a review on the actual motor home experience, but booking over the phone, with Matt, was a breeze.

"Availability"

Availability, price & convenient location

"Terrible experience"

We got an RV with break issues, they did not wanto to change it, then during the trip the tank fall , they took more than 6 hours to get there, we lost two days of our vacations, and after they fixed the tank we had a terrible smell inside the RV.
We had many bad experiences and they did not seem to care about ut.
Terrible terrible experience with cruise america

"Good communication. Clear concise information. Availability."

Smooth. No surprises.

"Gina was very accommodating during pick…"

Gina was very accommodating during pick up and drop off. She was very pleasant and professional.

"Best customer service!!!!"

Best customer service!!!!