Cruise America

Transportation Access and Assistance
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758 reviews
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Customer Reviews about

Cruise America

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ALEX ALENS

5.00/5.00

"Very nice experience"

Very nice experience. Much better than expected.

Equipment in very good condition and everything worked 100%.

27/07/2023

Bosk Velo Cafe

5.00/5.00

"David did my original reservation back…"

David did my original reservation back in the fall. He has been there for all of my inquiries and changes every step of the way. He has been awesome to work with through this entire process.

27/07/2023

BEN BOSTOCK

5.00/5.00

"Easy booking and easy cancellation"

Easy booking and easy cancellation

27/07/2023

JOHN B

5.00/5.00

"The person I spoke to was Brian and I…"

The person I spoke to was Brian and I found him to be knowledgeable and friendly. He was helpful in finding a rv for the new date for our trip.

27/07/2023

ROBERT BELL

5.00/5.00

"Awesome!!!"

The entire evolution was smooth and ended up working out much better than expected

26/07/2023

Patricia Bryan

5.00/5.00

"Chuck worked with me to reserve future…"

Chuck worked with me to reserve future dates to accommodate my long term need for temporary housing while house repairs were scheduled.

26/07/2023

VANESSA DONNELLY

5.00/5.00

"Everything was amazing and more"

Everything was amazing and more. It was comfortable and definitely our home away from home.

26/07/2023

Paquette/ Raposa

4.00/5.00

"Had a good time"

Cruse America the company was great. Our only complaint was with the cruise America provider. It was a popular weekend for them and they were busy. One woman running the entire place. Our water tank was not full at risk of pick up like it was suppose to be. We were also not told about the parking l leaving a vehicle fee I till we arrived. Not a big deal but would have been nice to know ahead of time. When we dropped off the rv on Monday( location is only open for cruse America drop off/ pick up) we were fortunate to run into a worker. Our car was blocked in by 2 rows of already returned rv’s. This was where we were told to park. We will for sure rent for cruse America and the rv dealer again. Just providing improvement feedback.

25/07/2023

KIM TEEPLE

1.00/5.00

"Our auxiliary battery wouldn't keep a…"

Our auxiliary battery wouldn't keep a charge, so we didn't have a refrigerator or adequate lighting for over half the trip.

We were told to go get a new battery from an autoparts store which meant we had to drive the camper there to get it. Turns out it wasn't the battery that was bad it was some control panel or other and the battery we had was brand new.

Then we were charged for the extra gas at $8 a gallon and we were charged to refill the propane tank.

We were only reimbursed $200 for our poor experience which was not even 1 whole night's rent.

:(

25/07/2023

DONALD BOROWSKI

5.00/5.00

"Customer service recommended the large…"

Customer service recommended the large RV for our family reunion, can’t wait

25/07/2023
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