"Finally!"

We ski, and I was o happy to find a riding helmet for my daughter that had MIPS and is adjustable. Thank you!

"I had this helmet only 5 months when"

I had this helmet only 5 months when I got to ‘test’ it falling off over a jump. I didn’t feel any impact to my head even though the helmet had scrape marks. Customer service responded quickly when I emailed to ask about how to replace my helmet. My new helmet arrived rapidly. I’m really impressed with not only the helmet’s safety but also the helpful, efficient customer service. I tell every horse person I know about these helmets now.

"I'm sticking with Trauma Void"

Outstanding customer service. I contacted Trauma Void about a replacement helmet after a bad fall. Trauma Void got back to me the same day and walked me through the process of ordering my discounted replacement helmet (seriously - register your helmet for the replacement program, WORTH IT). I ordered my helmet, returned my old one, and a few days later I had received a refund for a portion of my purchase.

The helmet I fell with showed no signs of damage, but still it's best to be safe, which is why I ordered a new helmet. More importantly, I didn't suffer any injuries to my head during a pretty significant riding accident. I'm sold on my Trauma Void.

"Trauma Void customer service has been…"

Trauma Void customer service has been exceptional. I had a fall recentyly and they immediately helped me with a discounted replacement of my helmet. Their policy ensures that riders are safe. They have been helpful and concerned for my safety, always responding promptly by email or phone. They just couldn't be more helpful and understanding.

"Great experience from start to finish…"

Great experience from start to finish Dash I was able to order my helmet without any issue and received my helmet within a few days after placing my order. Thank you Trauma Void!

"Lack of communication"

Sent in my child helmet after a fall for a replacement. Communication was difficult with the company- often went weeks without anyone getting back to me through phone and or Facebook messenger and email- took several months for the replacement to arrive
Love the helmet but customer service could use some finessing...communication is key!

"So easy to deal with"

So easy to deal with, thanks!

"Helmet did it's job"

I bought my Trauma Void helmet about a year ago because the science behind the design and safety. It took a little getting used to because it felt strange that it was tightly fit but could still move. The Dover associate helping me assured me it fit correctly.
Recently, a young horse bucked landing from a jump. I landed on my head and back. It cracked the helmet, which I did not realize until I was done riding and cleaning my tack. I knew I hit my head, but I did not realize how hard. I never got a headache or anything else you would associate with a hard hit to the head. The helmet did it's job and I will definitely be replacing it with another Trauma Void.

"Trauma Void MIP helmets for horse…"

Trauma Void MIP helmets for horse riders are a life saving product. The product quality is excellent. The program allowing a replacement helmet for half price after a fall allows a person to afford a new helmet and makes it worthwhile for the person so they don't have to choose between cost of a new helmet and the safety they would not have if they choose to continue to use the crashed helmet. Customer service representatives were extremely responsive and helpful. Trish was superb in making sure my helmet was replaced and made special arrangements to ship the new one so that I had it before weekend riding. I will continue to use Trauma Void helmets the rest of my riding life. My sincere gratitude for your product, customer service and replacement program.

"Comfy Helmet"

I love the Trauma Void Lynx. I like that it's adjustable, so my daughter can use it sometimes too. I can also fit a thin hat underneath in the winter. Once you get it dialed in on your head, it's a snug and comfortable fit. It is light weight and attractive.

My daughter took a tumble off her horse and bumped her head. I used their replacement policy and got 50% a new helmet when I turned it in.