"Delivered promptly!"

Delivered promptly!

"Great customer service and arrived on …"

Great customer service and arrived on time

"Specialize Kit Return"

I ordered a specialized kit from Erik's, not truly knowing what size to order for the SL Pro Jersey. I took the chance and ordered a medium. I ended up receiving the kit plus another item which I did not order (a large windbreaker shipped to me by mistake).
After 2 separate voicemails, I was finally able to make contact with someone. They assisted me with providing me with a return label. Coincidentally the kit I purchased was not the right size and they did not have any other sizes available. They were helpful enough to send me a return label for the kit as well. It took longer than expected to relieve the return label, but I was finally able to complete the entire transaction. It took some work, so I would say their customer service is mediocre. I may order again from them...but only if I know for certain what size. I am always weary about returning items

"I ordered online"

I ordered online. got the product as requested. However was never able to receive customer service via email or phone (went to voicemail multiple times.). I was concerned as the product shipped a bit later than their site typically says it takes and I did not get an update on the process. Overall happy the product arrived though!

"I bought a Burton Ripcord snowboard for …"

I bought a Burton Ripcord snowboard for my fiance's birthday from here and it seemed too good to be true! It was new and a great price. It came right on time and was exactly what I had expected. Great customer service and products.

"Prompt shipping"

Prompt shipping, great pants thanks

"Great customer service"

Even though the item I originally ordered was no longer in stock, the customer service was outstanding. I have no complaints about the replacement item.

"I was told the product would not be …"

I was told the product would not be available to be shipped until the end of June, then I got it in 2 days. A good error I know but still sort of crazy. Othewise really liked your service!!

"quick"

quick, professional, perfect!

"Highly recommend Erik's"

Purchased a number of items from Erik's now. Item's are always delivery promptly and are well packaged.