"Nicole was very helpful and patient…"

Nicole was very helpful and patient with me

"A very relaxed conversation"

A very relaxed conversation that provided enough info that really surprised me in the amount of money I was losing from being faithful to my previous provider.

"Richard was knowledgeable"

Richard was knowledgeable and the whole process was easy and timely.

"Richard was very helpful."

Richard was very helpful.

"Knew his product was pleasant helpful…"

Knew his product was pleasant helpful and explained all options

"Simple"

Simple, easygoing and friendly

"Very quick wait time on phone"

Very quick wait time on phone. Helpful and polite.

"Aggressive salesman"

Aggressive salesman, full off attitude when asking questions.

Tried to get me to agree to terms and conditions just to get the rates that were being offered as well as send items of identification. Had aggressive attitude about it being questioned. Typical predatory tactics.

Bad vibes from these guys, stay away.


Edit:Absolutely, I got a call from Leroy at 12:31 from 0485 904 866. Leroy was fantastic, he had me over the line, then he put me on to his supervisor for some reason and the experience did a full 180 degree turn. That supervisor needs some serious attitude adjustment

"Very dishonest. Do not use."

Moved into the house 11 months ago. Received estimated bills of $843.92 which seemed about right for our usage. Then they did an actual read and we received a bill of $3815. So a total of $4659.58 for 11months electricity.

The house is a rural property with:
- No air-conditioning
- No heating
- Solar hot water
- Gas stove
- A lot of very large windows, so don't use lights much.

Appliances are;
- Fridge
- Dryer
- Washing machine
- Couple of lap tops etc

Checked the meter myself over two weeks, and we use one third of what they claim we use.

I notice a few other reviewers have had a similar experience.

Very dishonest. Do not use.

"Good helpful and friendly and cheaper "

It helpful and cheaper for my family