"After giving up hope of finding a…"

After giving up hope of finding a washing machine repairer, I resorted to Google and found Repair My Appliance. Very quick response to my email (same day) and was able to come out a couple of days later - a very pleasant and efficient Shane came out and sorted the problem within half an hour. Extremely reasonable rates, couldn't believe it. Will definitely be recommending him. Fantastic.

"Professional washing machine fix."

Excellent service from start to finish. Brilliant communication throughout. Arrived within time slot, effective diagnosis and quick service. Very clear cost structure, no hidden charges. Highly recommend and will definitely use again. Thank you Shane

"Will use again"

Shane quoted a service fee, arrived as discussed, found the fault, returned when agreed and fitted the part.
Polite and considerate in taking off shoes.
Could not have asked for better.

"Excellent service from start to finish"

Excellent service from start to finish, highly recommend this professional company.

"Poor communication"

We used this company as felt re-assured by the great reviews and their professional website. How wrong we have been! A guy showed up on the 11th December after we put in a request for a washing machine repair; he was with us for around 10 minutes (took him longer to write out the invoice!), and then advised he had ordered 2 parts and they should arrive in a couple of days. We were told we needed to transfer the call out charge (£75) by BACs and then pay for the parts when they got installed.. we are still waiting. Despite several phone calls, messages and emails, no one has been back in touch, so am assuming we may as well have just thrown £75 away for nothing. Not impressed, as now looks like we are back to square 1!

Update: Company finally been in touch with apologies for delay and inadequate communication, hopeful that the parts (apparently on order) will be in by 27th December.

"Disgusting service"

Your personal review

The engineer that came today was not equipped to carry out the work. He had nothing to pull the machine out with properly and could have easily damage the flooring. He put he’s tools on the work top without covering that. When he arrived he told me my appointment had Been cancelled yesterday as I hadn’t confirmed which is a trick the company do to get rid of work when they cannot cover. After all of this he left and my machine is not working. And as yet even after asking for a manager to call me no one has. Really disgusting customer service Mrs f Bedfordshire


Your reply is absolutely unbelievable. Thank god I didn’t use you I think you just completely showed your self up. It was an genuine mistake that my review has your company’s name on it but hopefully no one will ever use you again. What a disgusting person and company you must be.
Well done for doing such a wonderful job for your company’s reputation!

"Excellent advice & fitting"

Excellent advice, great price for new oven fitted, quick and friendly service with a smile. Really liked Shane and felt he was a genuine quality tradesman. Will definitely use again.

"Quick and Professional Oven Fix"

Thanks Shane for fixing my oven so quickly and professionally. Communication absolutely great - and friendly service, good value for money! Would definitely use again.

"Very prompt"

Very prompt, knowledgeable and efficient diagnosis of problems with washing machine, Very clear cost structure. Highly recommended.

"SHANE'S A STAR!"

Repaired our tenant's washer dryer 2 months ago. So impressed by the first experience had no hesitation to call again to fix an oven. As before came promptly and on time and fixed very cost effectively. No need to try anyone else, thank you Shane.