"Excellent Experience, Great Customer Service!"

I spent a fair amount of time shopping around for a desk that could convert from sitting to standing throughout the day. There were many companies advertised but Eureak Ergonomic caught my eye with their designs.

I found a desk that would work with my office space and still provide the features I needed. I ordered it and then received tracking updates once it shipped.

However, I noticed I had accidentally ordered the wrong color as the desk was in transit. Completely my own error. I decided to reach out to see if there was any way I could switch to the correct color. Erika responded and was able to work with me to find a solution. She was always professional, fast, and polite, making the whole process easier.

I really appreciated their commitment to excellence and their understanding of my mistake; not all companies are as helpful.

These desks are a significant investment, but I highly recommend choosing this company, you will not be disappointed.

"Great service!"

Prompt communication, very helpful, resolved my issue extremely quickly. Couldn't ask for better support!

"I bought the Eureka Ergonomic standing…"

I bought the Eureka Ergonomic standing desk last December. After building the desk, I noticed discoloration in the wood 'veneer' and asked for a replacement. Rather than a replacement, they offered to give a 50% discount. Now less than a year later, the edge of the desk where I sit is wearing away exposing particle board... They were going to send me a replacement but reversed their decision when they realized they already discounted the desk by 50%. The quality of the wood is poor and they don't stand behind their product. I.filed a complaint with the BBB. Stay away!

"I had an issue with my Typhoon chair…"

I had an issue with my Typhoon chair that came in damaged. They got it taken care of and ended up sending me a whole new back for my chair. It was kind of a beating to send them video of the issue and the back an forth. But all in all, they were great to deal with. Very professional and took care of everything. Great customer service. Great chair. I would buy from them again.

"Incredible customer service."

The staff went out of their way to to help me in every way possible. I will continue to buy from Eureka furniture and pass the word along to my friends. Thanks guys.

"I wanted to buy the full size mouse pad…"

I wanted to buy the full size mouse pad for the Aero Pro desk and the customer service team made it very easy.

"Great product and buying experience"

Great product and buying experience. I really enjoy my new table. I had some questions, but they helped me with them in a prompt manner.

"A company that cares about their customers!"

The desk is well made and looks great, but my review is for my experience with customer service.
I reached out to customer service after setting up our Ark Pro desk, and noticing that the right L piece was not flush with the rest of the desk. Erika responded to my email and was my point on contact throughout. She was very helpful and patient with us as we tried suggestions from the tech team to no avail. Erika and I spoke on the phone, and it was apparent that the company stood behind their product and wanted to make it right for us. They hired a technician to come over and be a new set of eyes and see what could be preventing the desk from aligning as it should. Tony was able to get the desk to align almost perfectly. We were ok with the slight gap (barely noticeable unless you are looking for it).
My husband loves the desk and Eureka has a customer for life based on the excellent communication and care we received from Erika and everyone involved!

"Absolutely brilliant level of post…"

Absolutely brilliant level of post sales service provided by Eureka Ergonomic. A huge thank you.

"Great Desk"

Great Desk. High Quality. Great functionality. Responsive and helpful customer service. All around great product. Very pleased!!