"Perfect poles and really good value for…"

Perfect poles and really good value for money. Delivered quickly too!

"Great service and quality product"

Great service and quality product

"Great choice of poles"

Great choice of poles, very reasonably priced, easy to put up. 4/5 stars as delivery not a quick as other companies but still not bad.

"A reassuring purchase experience"

Clear website with good choice of products well described. Sensible sizes for pole length.

Speedy delivery strongly packaged. My pole arrived in perfect condition and just as described. Thank you.

"Easy to order"

Easy to order, quick delivery, very good product, easy to put up, very pleased with the curtain pole

"Although this company is called Poles…"

Although this company is called Poles Direct, it doesn't actually stock the products, I should have realised when I saw that practically every product is shown as 2-4 days despatch...this is because the order you place comes from a supplier and not from this company because they do not stock curtain track or probably anything.
I was given a tale about the supplier waiting for components, I smelt a rat and cancelled the order and requested an immediate refund. I would advise avoiding this outfit, I think it may just be one or two people in some office, No easily available phone number? I did get my refund though, lesson learnt

"Good service"

Ordered easily, good information to help on the website. Arrived when stated, packaged well.

"I ordered 2 curtain poles"

I ordered 2 curtain poles. They arrived promptly and they seem to be very good quality and well made. All the parts appear to be there, although we haven't put them up as yet.

"Website stated 2-4 days dispatch"

Website stated 2-4 days dispatch. Order confirmation said estimated 5 working days. Spoke to customer services at 7 days who said they'd "just had word" stock was with the supplier who would dispatch in "the next couple of days". Follow up email to customer services at 11 working days, reply received next day "the supplier has had a delay with the components...up to 2 weeks".
Not only do they lie on their website, they failed to communicate any delay without me chasing them.

Do not waste your time with this dishonest company. Go somewhere else which actually holds the stock they claim on the website and can actually honor their advertised timelines.

So much for "direct"...

"Fast delivery"

Fast delivery, great value