"Total failure"

Prices would be great if they delivered!

"This company is a scam"

This company is a scam. They advertise 2KG tins of Quality Street on Amazon and when they arrive they are only 1KG tins - For $32.89!!! Truly disgusting company. I have copies of their listing on Amazon, so they cannot dispute it. DO NOT BUY FROM THIS COMPANY

"bait and switch"

bait and switch, ordered some minstrels (cant get in US) they advertised 118 gram packages but sent 42 gram packages, gave false address and telephone number. DO NOT USE this rip off.

"no response to emails"

We received 3 of the 10 items ordered. We were charged for 10.

"Failed to deliver"

Failed to deliver! Very disappointed!

"Bad reviews true."

Bad reviews true.

"Absolutely worthless company"

Absolutely worthless company. DO NOT do business with them if you are a wholesaler or work with dropship. Hawthorn can not fulfill any delivery either in the UK or outside UK. They will charge you but the packages never arrive, and they never refund for missing orders. Probably the never even ship the packages in the first place. There invoices are a nightmare, as they always charge you wrongfully with orders that never were placed.

"Dreadful company"

Dreadful company. They advertised on eBay showing three bars of a specialist soap i.e. Dead Sea Soap, for a price that included postage and packaging. When the parcel arrived, it contained only one bar of soap (not three as advertised) and the seller has refused to forward the other two bars, stating that it is the fault of eBay for incorrect advertising. I always thought that it was the seller's responsibility for placing the advertisement for their product! Also, the delivery person from Yodel could not be bothered to leave the parcel with neighbours who were at home at the time of delivery, nor could he be bothered to leave it underneath our side door (which most delivery firms have done in the past). This is not the first time I have encountered problems with Yodel. In the recent past, two items delivered by Yodel have been damaged on arrival.

"We ordered a 6 pack of bottled tabasco…"

We ordered a 6 pack of bottled tabasco hot sauces. 5 of the 6 bottles arrived broken with the hot sauce leaking everywhere. The packaging was done so poorly, only wrapped in brown paper and not bubble wrap, that the bottles broke. Pretty shabby on Hawthorn's part. We are trying to get a refund from Amazon. We will see how that goes. My wife likes ordering online. I am not thrilled with all the aggravation of online ordering.

"NOT WHAT WAS ON THE PICTURE"

NOT WHAT WAS ON THE PICTURE

ON THE PICTURE IT WAS SHOWING GIMMES

WHEN i GOT THE ITEM THEY SENT ME LIQUID

AND THEY DON`T WANT TO EXCHANGE OR REFUND

EVEN 0 RATING IS TOO MUCH

DO NOT BUY FROM THEM ANYTHING

YOU WILL NOT GET WHAT YOU ASKING FOR

READ OTHER REVIEWS

SO MANY CUSTOMERS HAVE PROBLEM WITH THEM