"Good value & very responsive service"

In-stock materials arrived next day. They called immediately to let me know about a few of the out-of-stock items but had them to me within a few days.

"Excellent"

Great service

"Excellent prices"

Despite excellent prices and very helpful staff I have been let down by third party deliveries. An obviously damaged lintel was not replaced immediately. A promise was made for 7 days later by the third party but nothing turned up. So Condell's is an excellent company but let by others which is a shame. Having said all this I will definitely order again and try and give a 5* rating which they probably deserve.

"a few stock problems, but sorted quickly"

Ordered some 10x10cm lintels - which they had trouble finding, but they did so and kept me informed the whole way through.

I'd recommend them.

"Great website, not such great service"

Delivered a day late and lost all record of the special instructions I placed with my web order in spite phoning on the desired day of delivery to tell me that they couldn'ty but that they did have the special instructions.
Then they delivered earlier than I wanted them to.
The product itself was completely as ordered so I can't fault them on that

"Good service and price"

Although out of stock phoned me on day of order with a delivey in 6 days and deliverd on that date.

"Excellent service"

Good products and with a dly as promised

"Very good customer service"

There was a problem with local stock levels of my item but I was contacted promptly and a new deleivery date ( just a few days later) was agreed with me.

"Outstanding"

Having ordered from condel multiple times now and spoken to members of their team over the phone, i can say i am very pleased with the quality fo service and professionalism that condell delivers.

"Excellent service on delivery with some reservations on goods"

Both items arrived on the day specified.

The timber and the insulation had obviously been stored outside since both were very wet. The tanalised timber was absolutely dripping so I had to wait several days before installing my studding. The poly wrapper on the cavity insulation was also wet, which would not have been a problem if the covering had been intact. Several of the bags were either open at one end or had splits, which had let in the rain. Once again I had to wait some time before I could use the product.