"Excellent customer service"

Excellent customer service, delivered on time in full drivers very helpful and polite great value for money. Would highly recommend

"Two polite young men who assembled the…"

Two polite young men who assembled the bed very quickly. There is a bolt missing on one of the legs and they said they would call again when in the area. Perhaps this could be a gentle reminder

"Furniture is excellent delivery was…"

Furniture is excellent delivery was prompt an overall excellent experience would definitely recommend & definitely use them again

"Delivered within time frame"

Delivered within time frame. The guys done a great job of unpacking and building the furniture, even took all the rubbish with them. Fantastic quality 👌

"Good after sales service when I rang…"

Good after sales service when I rang for an update. Friendly and polite men who delivered item. Paid for indoor delivery and assembly. Well worth paying the extra, in my experience.

"Awful quality! Waste of money. Very disappointed."

*Order left on doorstep
*Doors too narrow for space they are designed for- leaving huge gaps
*chips in 'wood' and edging peeled away when arrived.
*requested refund due to 'quality guarantee' on website and has been refused!
I will be taking this further.

"Perfect delivery."

Perfect delivery.
Email to say when it was arriving and kept in touch all the way.
Thank you.
Colin B.

"After a number of assurances that the…"

After a number of assurances that the wardrobe would be assembled on delivery regardless of the time it took and time of delivery, I paid the extra £170 for assembly. However when it arrived on 19th December they said they did not have time to assemble it. As I explained when I placed my order it had to be assembled as I had no space to store the unassembled wardrobe, we had family staying over Christmas so I needed the room for them. However they would not assemble it and my only option was for them to take it back with them. I spoke to a member of staff at Bed Kings on the tekephone who said he would refund the assembly charge but charge us a small restocking fee and refund the price of the wardrobe. However they charged £179.25 which included a £75 failed delivery fee. I have messaged and called and no one from the company has got back to me. As the situation was totally down to them as they had guaranteed that the wardrobe would be assembled and then could not, but they have still charged me £179.25, it was a very upsetting experience. Very poor company and very poor customer service
Thank you for your reply, but there was plenty of room to assemble the wardrobe, it's a large room. There were a few bags in the room, which I didn't think needed removing as there was still plenty of room but I did remove them and it took me 2 minutes this 2 minutes did not delay, but the amount of time the fitters took telling us they did not have time to assemble did take longer than this as they said they only had half an hour. I have now had a large wardrobe assembled in the room and there was no issue with space, I have the measurements of the space that was available and photographs. Please state how much space you required, I am sure the space we had met this requirement. Also you did not send any details at all regarding the space required.

"Ordering was simple"

Ordering was simple, easy to navigate through.
Lead process for delivery was exact.

"Delivery arrived earlier than expected"

Delivery arrived earlier than expected. I had paid for the assembly of the bed. the Two gentlemen that arrived were polite and worked hard to assemble the bed even though their power drill had broken.
Great service, thank you