Bed Kings

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856 reviews
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Customer Reviews about

Bed Kings

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Susan Bates

5.00/5.00

"10/10 customer service :)"

10/10 customer service :)

18/10/2021

Julie Gillespie

5.00/5.00

"I’m very happy with the set of draws I…"

I’m very happy with the set of draws I purchased. Good quality and very easy to put together, they arrived on time and the driver was very polite.

17/10/2021

stuart fletcher

5.00/5.00

"Very good firm to deal with"

Very good firm to deal with-you can actually talk to the people you need to, which is unusual nowadays!
The wardrobes we bought were good value and delivered on time.

15/10/2021

C H

4.00/5.00

"Really study and beautiful long chest…"

Really study and beautiful long chest of black drawers that cam with the option of two different handles (silver knobs or leather straps)
Took quite a long time to assemble, but happy with the result.

11/10/2021

Terry and Irene W

5.00/5.00

"Quick and easy to deal with HIGHLY recommend!!"

From the minute I ordered my new bed and mattress the service was amazing, I was kept up-to-date, given a time slot down to the hour, no waiting in all day. The delivery guy even carried it upstairs, not dumped at the front door like some other companies.

Massive thank you to Bed Kings for helping me with my purchase and making my relocation less stressful. From the beginning to the end I felt very well looked after as a customer which I really appreciate. I received regular follow ups about my order as well as several phone calls to make sure that I was happy with everything. Outstanding customer service. Last but not least the mattress and bed I ordered came in perfect condition. Amazing quality. Again, thank you.

PS I highly recommend buying from Bed Kings, you won't be disappointed.

09/10/2021

Lorraines Dance School Tullet

5.00/5.00

"Very responsive, polite, friendly delivery team. Fab experience."

Very responsive, polite, friendly delivery team. Fab experience.

I have had multiple problems with competitors and came across Bed Kings. I ordered a luxury guest bed £585 with add ons that I really fell in love with. Alyssa Stone fabric is charming, beautiful and really does wonders to catch my guests eyes.

When I came to order online I hadn't updated my address with bank so contacted customer service. Very friendly yorkshireman answered all my questions and helped me with my order via the telephone. Explained process very easily and provided me expectations and timescales.

Day of delivery I was regularly updated and provided a very reasonable three hour window so allowed my day to day chores to be unaffected. My mother is staying with us until further notice and felt it would be a lovely treat for her. We all absolutely love the mattress - We decided to upgrade to the luxury 1000 pocket mattress. I have a funny feeling early nights will be experienced daily hehe any excuse.

The driver and delivery men were polite, very friendly and warming. It has been a while since COVID having visitors inside the house but we couldn't praise the care and attention taken by the drivers. Absolute credit to the business!! The whole experience has been a delight. We are waiting for the new stock to arrive for 2022 exciting times eek!

08/10/2021

Nigel S

5.00/5.00

"Great service! Excellent quality furniture and aftercare..."

Great service! We got regular updates on our order and it arrived on time. Well packaged. Easy to screw the headboard to the bed. Quality wood finish & well made. Looks great!

I cannot fault Bed Kings and the quality of the furniture very high standard. Myself and better half are extremely pleased. We did look at reviews prior to ordering and both feel some have been left very unfairly. We will be ordering for Christmas very soon. Ta

08/10/2021

Angela Bowes

4.00/5.00

"Bedroom furniture order - great customer support team"

I ordered bedroom furniture for my parents as a moving in present. There have been delays for obvious reasons but the customer care team have kept me informed and made sure items have been delivered as soon as possible. My parents are delighted with the items delivered so far, they are the largest items so really appreciate Oates the CST chasing these up for me.

Finally the CST are just so caring and understanding. So helpful and polite. I’ve appreciated their help.

08/10/2021

UKMail

5.00/5.00

"chris explaied everything I asked for."

chris explaied everything I asked for.. will order from them

08/10/2021

Lyndsey_thenurse

5.00/5.00

"Any problems or questions I had for the…"

Any problems or questions I had for the business were always promptly answered. Great customer service and aftercare too. Can't fault it!

06/10/2021
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